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Head of Debt Recovery and Collections

2 months ago

Birmingham, Birmingham, United Kingdom eNL Legal Recruitment Full time

Job Summary:

eNL Legal Recruitment is seeking an experienced Debt Recovery Team Lead to join our client's team in Birmingham. As a key member of the team, you will be responsible for leading the debt recovery team and maintaining the high-quality, business-focused bespoke service already in place.

Key Responsibilities:

  • Lead the debt recovery team and ensure the delivery of exceptional service to clients
  • Build and develop the debt recovery team in Birmingham, expanding the existing client base and establishing a strong presence in the market
  • Develop and implement strategies to drive business growth and improve operational efficiency
  • Collaborate with cross-functional teams to ensure seamless service delivery and achieve business objectives
  • Provide technical and strategic guidance on debt collection, ensuring compliance with relevant laws and regulations
  • Identify opportunities for process improvements and implement changes to enhance the team's performance and productivity
  • Develop and maintain strong relationships with clients, stakeholders, and internal teams to drive business growth and loyalty

Requirements:

  • Proven experience in debt recovery and collections, with a strong track record of success
  • Excellent leadership and management skills, with the ability to motivate and inspire a team
  • Strong business acumen and commercial awareness, with the ability to drive business growth and improve operational efficiency
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, stakeholders, and internal teams
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
  • Strong analytical and problem-solving skills, with the ability to identify opportunities for process improvements and implement changes

What We Offer:

  • A competitive salary and benefits package
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A collaborative and inclusive team culture