Service Advisor
4 days ago
Job Summary:
We are seeking a skilled Service Advisor to join our team at a main car dealership in Canterbury. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient service experience for our customers.
Main Responsibilities:
- Meet and greet customers, providing a warm and welcoming experience
- Work closely with the service team to deliver excellent service and ensure customer satisfaction
- Book in vehicles, advise on duration of repairs, and communicate with customers regarding their vehicle's status
- Utilize knowledge of the motor trade to provide expert advice and guidance to customers
- Maintain a clean and organized workspace, adhering to company standards
- Perform basic administrative tasks, such as data entry and record-keeping
Requirements:
- Excellent customer service skills, with a focus on providing a positive experience for customers
- Ability to work effectively in a team environment, collaborating with colleagues to achieve common goals
- Strong communication skills, with the ability to clearly and concisely communicate with customers and colleagues
- Basic knowledge of the motor trade, with a willingness to learn and develop skills
- Smart and professional appearance, with a focus on maintaining a clean and organized workspace
- Full UK driver's license, with a clean driving record
What We Offer:
A competitive basic salary, generous commission structure, and additional benefits, including opportunities for career progression and professional development.
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