Branch Manager Ascot

2 weeks ago


Ascot, Windsor and Maidenhead, United Kingdom Lawsons Whetstone Full time
About the Role

As a Branch Manager at Lawsons Whetstone, you will be responsible for leading and motivating your branch team to achieve sales, gross margin, and other key business targets. You will manage your branch with a holistic and strategic approach, driving continual growth and improvements.

Key Responsibilities
  • Establish and maintain strong customer relationships through branch account management, including face-to-face meetings, telephone, and email communication.
  • Develop a deep understanding of customer needs and their specialty area of practice.
  • Responsible for customer and project pricing management, including inflation and price increases, to enable us to improve our margin.
  • Develop and maintain individual customer and branch sales plans and customer retention of trading accounts.
  • Work closely with assigned manufacturers and distributors to ensure they have a strong understanding of our requirements and expectations.
  • Trading within account limits and supporting the management of customer credit control.
  • Managing, leading, and motivating a branch team to achieve success.
  • Manage, develop, and coach the branch team to its full potential.
  • Manage all aspects of underperformance.
  • Manage effective completion of day-to-day branch functions in sales, operations, and administration.
  • Conduct regular staff 1-2-1 performance reviews.
  • Manage a fleet of vehicles in accordance with company transport guidelines.
  • Sales and Gross Margin of new trading credit accounts.
Requirements
  • Proven ability to develop existing and new business.
  • Strong understanding of Health & Safety.
  • Proven ability in managing and motivating a branch team.
  • A proven record of improving a profitable business performance.
  • Strong influencing skills.
  • Excellent organisational skills.
  • Proven track record of problem resolution.
  • Strong business acumen.
  • A focus on results and sales-driven.
  • Excellent leadership and coaching skills.


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