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Surveillance Control Specialist

2 months ago

Manchester, United Kingdom ICTS Europe Full time

Surveillance Control Specialist Job Overview

ICTS Europe is seeking a committed Surveillance Control Specialist to enhance our operations at an Alarm Receiving Centre. In this role, you will be tasked with overseeing and managing surveillance systems to safeguard our facilities, clients, and team members. A proactive and responsive mindset is essential for effective monitoring.

Key Responsibilities:

  • Generating and interpreting data from monitoring software
  • Addressing inquiries and requests from team members and clients
  • Maintaining accurate records through both digital and manual systems
  • Evaluating surveillance footage to meet evidential standards
  • Coordinating security responses to alarm notifications
  • Managing emergency incidents and collaborating with appropriate authorities
  • Preparing statements for potential legal proceedings
  • Reporting incidents and technical issues
  • Dispatching technicians to client sites as needed

This role demands exceptional communication, organizational, and interpersonal abilities. The ideal candidate will possess prior experience with surveillance systems and demonstrate strong computer skills. An SIA Public Space Surveillance (CCTV) license is a prerequisite.

Employee Benefits:

  • Comprehensive training, uniform, and health and safety gear provided
  • Personal Pension Plan
  • Health Insurance Coverage
  • Discounted shopping options
  • Employee Support Program
  • Cycle to Work Initiative