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Facilities Cleaning Supervisor

3 months ago

Cumbernauld, North Lanarkshire, United Kingdom ISS Full time

Position: Cleaning Supervisor

Sector: Healthcare Services

Employment Type: Permanent

Working Hours: 37.5 hours per week

Schedule: Monday to Friday (Back Shift)

Salary: £13.02 per hour

As a Cleaning Supervisor, you will play a crucial role in assisting the Soft FM Manager with the daily oversight of service delivery. This position is responsible for leading the HCC Supervision team, ensuring that service requirements are met efficiently and to the highest standards.

Your key objectives will include:

• Enhancing supervisory support

• Providing comprehensive training and guidance

• Fostering engagement and commitment within the supervisory team

• Promoting a culture of diversity and inclusion

• Encouraging development opportunities

• Improving employee satisfaction metrics

ISS is a premier workplace experience and facility management organization, delivering a broad spectrum of customized services to clients across both public and private sectors, enabling you to cultivate your skills as a representative of a people-centric, industry-leading brand.

Key Responsibilities

  • Manage daily labor allocations within budgetary constraints
  • Collaborate with the Soft FM Manager to ensure clarity on budgetary labor goals
  • Ensure service standards consistently exceed expectations and conduct regular evaluations
  • Oversee the activities of the HCC Supervisors
  • Participate in KPI meetings to ensure compliance
  • Develop and implement action plans to achieve compliance when necessary
  • Maintain current and effective work schedules
  • Work alongside the training department to ensure all team members are up to date with mandatory training and identify personal development needs
  • Engage in projects, assignments, and training as required
  • Drive continuous improvement in motivation, leadership, and direction to meet targets and standards

Candidate Profile

  • Commitment to enhancing health and safety awareness through the ISS Near Hit process
  • Professional conduct while on company premises
  • Flexibility in response to necessary organizational and operational changes
  • Proven experience in a senior supervisory role
  • Team-oriented with a collaborative approach
  • High adaptability to change, persistence, and problem-solving skills
  • Strong work ethic and effective case management, with the ability to meet deadlines
  • Excellent communication skills and empathy
  • Ability to multitask and manage projects effectively
  • Proficient in report writing, statistical analysis, and communication, including Microsoft applications
  • Familiarity with Microsoft Office, Excel, and PowerPoint

About ISS

ISS is a globally recognized workplace and facility management company, dedicated to connecting people and places to enhance operational efficiency. By collaborating closely with clients, we gain insights into every aspect of the user experience.

Through a unique blend of intelligent solutions, high standards, and dedicated personnel, we assist our clients in achieving their objectives, whether in healthcare, innovation, or transportation. ISS is committed to ethical business practices and corporate responsibility. Our focus is on people.

We provide a challenging and rewarding career within an organization that prioritizes its workforce. At ISS, every individual has the opportunity to grow, develop, and make a meaningful impact.

ISS takes pride in being a diverse and inclusive employer, welcoming applicants from all backgrounds.