Lead IT Support Specialist

4 weeks ago


Nottingham, Nottingham, United Kingdom Oscar Technology Full time

Lead IT Support Specialist | Hybrid Work Model | Competitive Salary | Windows | O365 | Active Directory | PowerShell | Networking

About the Organization

Oscar Technology is a leader in the Entertainment sector, providing a crucial platform that connects fans with their favorite entertainers. With a recent strategic acquisition, the company is poised for significant growth in the UK market. As a technology-driven organization, the majority of their workforce is dedicated to innovation, ensuring that team members are continually updated with the latest technological advancements. Their operations span across Europe and the US, with the UK office serving as the central hub for the EMEA region.

Position Overview

As a member of a dynamic service desk team consisting of approximately 10 Engineers, you will engage in a variety of tasks ranging from basic password resets to advanced O365 administration and Networking challenges. The team operates without a tiered structure, promoting a culture of independent problem-solving and quick thinking. You will work closely with the entire technology department, providing ample opportunities for knowledge sharing and professional growth. While the role is not primarily phone-based, there may be instances where direct communication is necessary.

Key Skills Required

  • Proficiency in O365
  • Experience with Windows 10 & 11
  • Knowledge of Active Directory


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