Lead IT Support Specialist

3 weeks ago


Nottingham, Nottingham, United Kingdom Oscar Technology Full time

Lead IT Support Specialist | Nottingham (Hybrid) | Up to £30,000 | Windows | O365 | Active Directory | PowerShell | Networking

About the Organization

This company is a leader in the Entertainment sector, providing a crucial connection between fans and performers. With a recent acquisition, they are enhancing their presence in the UK market. As a technology-driven organization, the majority of their workforce is composed of tech professionals who stay abreast of the latest advancements in technology, ensuring that your skills remain current. Their operations span across Europe and the US, with the Nottingham office serving as the headquarters for the EMEA region.

Position Overview

As a member of a dynamic service desk team consisting of approximately 10 Engineers, you will engage in a variety of tasks ranging from simple password resets to complex O365 administration and Networking challenges. The team operates without a tiered structure, encouraging independent problem-solving and quick thinking. You will be situated alongside the entire technical department, providing opportunities for collaboration and knowledge sharing. While this role is not primarily phone-based, there may be instances where communication via phone is necessary.

Desired Skills and Qualifications

  • Proficiency in O365
  • Experience with Windows 10 & 11
  • Knowledge of Active Directory


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