Business Services Officer

20 hours ago

Derby, Derby, United Kingdom Reed Full time
{"title": "Business Services Officer", "description": "Job Summary

We are seeking a highly organized and detail-oriented Business Services Officer to join our team. As a key member of our administration team, you will be responsible for providing administrative support to our Family Court Advisors and Service Managers, ensuring the smooth operation of case management systems, and maintaining high standards of data accuracy and safeguarding.

Key Responsibilities
  • Support the management of case progression, including monitoring, receiving referrals, and updating cases within the case management system.
  • Perform administrative tasks such as creating, updating, and closing cases, saving documents, and sending out information packs to service users.
  • Ensure that safeguarding checks are completed and updated as necessary.
  • Liaise with cross-functional teams to ensure timely electronic receipt and allocation of new applications for cases.
  • Maintain internal records, databases, and filing systems in compliance with data protection legislation and information assurance policies.
  • Provide comprehensive administrative support including scheduling, booking meetings, and managing resources like hire cars and equipment.
  • Maintain stock levels of office supplies and IT equipment, and assist in the management of financial records in accordance with organisational procedures.
  • Offer a welcoming reception service, deal with routine enquiries, and maintain communal areas.
Requirements
  • NVQ2 (or equivalent) or willingness to work towards it.
  • High level of attention to detail and ability to input data accurately and timely.
  • Proficiency in Microsoft Office packages, particularly Word, Excel, and Outlook.
  • Excellent word processing skills and good comprehension of the English language.
  • Strong numerical ability and excellent listening and oral communication skills.
  • Knowledge of general office practice and procedures and the ability to prioritise tasks effectively.
  • Ability to work effectively as part of a team and on own initiative within agreed limits.
  • Committed to ensuring practice and engagement with others is free from discrimination and adheres to equal opportunities legislation and organisational policies.
What We Offer
  • Access to various retailer discounts.
  • Weekly pay with online timesheet and pay management.
  • Free eye test vouchers.
  • Holiday pay and sick pay.
  • Health Cash Plan.
  • Pension scheme.
", "lang_code": "en"}

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