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Administrative Support Specialist in Healthcare
2 months ago
Administrative Support Specialist in Healthcare
Reference
Location
Kemple View, Longsight Road, Langho, Blackburn, Lancashire
Priory Group Division
Healthcare
Salary
£25,255
Hours
37.5
Vacancy Type
Permanent - Full Time
Job Advert - Division Information
At Priory Healthcare, we are committed to delivering exceptional care and innovative solutions for our patients with mental health challenges. Our multidisciplinary clinical teams work collaboratively to provide a comprehensive and integrated approach to treatment.
Job Advert Role Description
Kemple View is located in the picturesque Ribble Valley, offering low secure and rehabilitation services to male patients. Our facility has been recognized for outstanding quality care, receiving top ratings from regulatory bodies.
Our recovery-focused treatments are delivered by a skilled multidisciplinary team, featuring a variety of therapeutic programs and occupational therapy activities, both in hospital and community settings.
As a vital member of the administrative team, you will deliver proficient and professional secretarial and administrative assistance to the medical team.
Key Responsibilities:
- Provide comprehensive administrative support to the hospital and medical team, including typing, minute-taking, managing correspondence, and handling telephone inquiries.
- Organize and manage diaries and patient appointments, ensuring optimal service delivery.
- Utilize CareNotes effectively, ensuring timely updates and accurate data entry.
- Collaborate with inpatient and therapy services regarding patient admissions, discharges, and follow-up arrangements.
- Address patient and family inquiries with sensitivity, escalating issues as necessary.
- Maintain confidentiality and adhere to Information Governance standards.
- Contribute to process improvements for enhanced operational efficiency.
- Foster effective communication and teamwork across departments.
Knowledge / Education / Skills
- Proficient in computer and Microsoft Office applications, with audio-typing skills.
- Familiarity with medical terminology.
- Strong organizational skills and attention to detail.
- Ability to work collaboratively within a team environment.
- High level of integrity and confidentiality.
Experience
- Previous experience in a medical secretary or clinical role.
- Ability to adapt to changing circumstances while maintaining high service standards.
Communication
Strong verbal and non-verbal communication skills, with the ability to adjust communication style based on the audience.
Benefits
- 25 days annual leave, increasing with service.
- Birthday Leave.
- Enhanced maternity pay.
- Contributory pension scheme.
- Opportunities for professional development and training.
- Support from the onset of your career.
- Access to wellness programs and employee benefits.
About Us
As a leading provider of behavioral care and specialist support services in the UK, Priory is dedicated to fostering a rewarding career within a supportive organization that values your development. Our network of facilities is committed to making a meaningful difference in the lives of those we serve.
Disclosure
All roles are subject to a successful disclosure from the appropriate authorities. We are an equal opportunities employer and will cover the cost of necessary checks.
