Accommodation Team Leader
3 days ago
We are seeking an experienced Team Leader to join our team at Creative Support Ltd. As a key member of our leadership team, you will play a vital role in the delivery and operational management of our supported housing schemes and domiciliary services.
Key Responsibilities- Service Development and Coordination
You will be responsible for overseeing the deployment of staff to meet individual needs and preferences within available resources.
Staff Supervision and SupportAs a Team Leader, you will supervise, coach, and perform performance management and support of staff, volunteers, and students on placement.
Training and DevelopmentYou will identify training needs of the team, both mandatory and service-specific, and ensure that accurate records are kept.
Referral and AssessmentYou will respond to referrals and undertake initial assessments of need, ensuring that all service users have a co-produced plan of support and a designated Key Worker.
Service User SupportYou will ensure that all service users have clear goals and expected outcomes, with a defined pathway towards greater independence.
Person-Centred ReviewsYou will coordinate a programme of regular person-centred reviews, putting each person's views and unique journey at the heart of planning and decision-making.
Collaboration and PartnershipYou will work closely with local multi-disciplinary teams and community-based agencies to provide holistic, wrap-around support.
Quality and SafetyYou will maintain high standards of environmental safety and quality, ensuring a welcoming and inclusive atmosphere.
Engagement and InvolvementYou will facilitate service user engagement, involvement, and peer support.
Quality MonitoringYou will ensure that there are robust methods of quality monitoring in place.
Performance IndicatorsYou will provide key performance indicators, identifying and planning actions required.
RequirementsYou will provide excellent customer care and proactively communicate with stakeholders in respect of risk management and the care and welfare of the people we support.
We offer a range of benefits, including a probationary bonus, pension contributions, 33 days Annual Leave, and company-paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer, and Investors in People Gold awarded.
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