Accommodation Team Leader

5 days ago


Blackpool, Blackpool, United Kingdom Creative Support Ltd Full time
Job Summary

We are seeking an experienced Team Leader to join our team at Creative Support Ltd. As a key member of our leadership team, you will play a crucial role in the delivery and operational management of our supported housing schemes and domiciliary services.

Key Responsibilities
  1. Service Development and Coordination

You will be responsible for overseeing the deployment of staff to meet individual needs and preferences within available resources.

Staff Supervision and Support

As a Team Leader, you will supervise, coach, and perform performance management and support of staff, volunteers, and students on placement.

Training and Development

You will identify training needs of the team, both mandatory and service-specific, and ensure that accurate records are kept.

Referral and Assessment

You will respond to referrals and undertake initial assessments of need, ensuring that all service users have a co-produced plan of support and a designated Key Worker.

Service User Support

You will ensure that all service users have clear goals and expected outcomes, with a defined pathway towards greater independence.

Person-Centred Reviews

You will coordinate a programme of regular person-centred reviews, putting each person's views and unique journey at the heart of planning and decision-making.

Collaboration and Partnership

You will work closely with local multi-disciplinary teams and community-based agencies to provide holistic, wrap-around support.

Quality and Safety

You will maintain high standards of environmental safety and quality, ensuring a welcoming and inclusive atmosphere.

Engagement and Involvement

You will facilitate service user engagement, involvement, and peer support.

Quality Monitoring

You will ensure that there are robust methods of quality monitoring in place.

Performance Indicators

You will provide key performance indicators, identifying and planning actions required.

Requirements

You will provide excellent customer care and proactively communicate with stakeholders in respect of risk management and the care and welfare of the people we support.

We offer a range of benefits, including a probationary bonus, pension contributions, 33 days Annual Leave, and company-paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer, and Investors in People Gold awarded.



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