Internal Sales and Service Executive

1 week ago


Norwich, Norfolk, United Kingdom Metals Direct TA Fine City Fasteners Full time

**About Us**

Fine City Fasteners is a leading supplier of commercial and rare fasteners, serving businesses across the UK and internationally. With a strong presence in East Anglia, we cater to a diverse range of industries, including Oil & Gas, Renewable Energy, Manufacturing, Construction, Public Transport, Local Government Outsourcing, Automotive, and more.

**Job Summary**

We are seeking an experienced sales professional to join our team as an Internal Sales and Service Executive. This role will be responsible for servicing our customer base efficiently and professionally, with a focus on increasing sales and profitability.

**Key Responsibilities**

  • Proactively sell promotions and review/chase unconverted quotes to maximize sales opportunities.
  • Understand accounts and grow, maintain, or recover sales to achieve long-term, sustainable success.
  • Manage Kanban systems, take incoming phone calls, produce and follow up on existing quotations, and liaise with suppliers.
  • Work closely with our computer systems, including MS Office, Excel, and Sage.

**Requirements**

  • 3+ years of sales experience, preferably in a sales office environment.
  • Experience working with E-Commerce platforms (beneficial but not essential).
  • Strong understanding of the fasteners and associated products market.
  • Ability to work flexibly to account for holidays and illnesses.
  • Positive outlook and strong communication skills.

**What We Offer**

  • Bonus scheme and yearly bonus.
  • Company pension and free parking.
  • Sick pay and store discount.


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