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Sales Account Manager

2 months ago


Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

Job Summary:

We are seeking a highly motivated and results-driven Sales Account Manager to join our team at Service Service Employment Agency Limited. As a Sales Account Manager, you will be responsible for providing exceptional sales service to our clients, while maintaining a strong focus on customer satisfaction and account growth.

Main Responsibilities:

  • Develop and maintain strong relationships with allocated accounts, ensuring regular and planned contact to drive sales growth.
  • Conduct calling campaigns from supplied lists, utilizing effective communication skills to convert enquiries into confirmed sales.
  • Review customer activity and account manage allocated accounts, maintaining contact to grow sales and provide a complete service to customers, including product sourcing, quoting, and follow-up.
  • Ensure calls are well-prepared and professionally presented, overcoming objections positively and respectfully.
  • Proactively convert enquiries into confirmed sales, applying attention to detail while entering customer and sales details into the business system.
  • Encourage lapsed customers to order again, utilizing effective communication skills to re-engage with customers.
  • Liaise with other internal departments in a timely and proficient manner, ensuring seamless communication and collaboration.
  • Process orders and man the chat service, providing exceptional customer service and support.
  • Work under pressure while maintaining high standards of sales service, adapting to changing priorities and deadlines.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects.
  • Strong sales and customer service skills, with a focus on building long-term relationships.
  • Proficient in using business systems and software, with the ability to learn new systems quickly.
  • Ability to work independently and as part of a team, with a strong focus on collaboration and communication.

What We Offer:

  • A competitive salary up to £24k per annum, dependent on experience.
  • A comprehensive training program, providing opportunities for professional development and growth.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • The opportunity to work with a reputable and established company, with a strong reputation in the industry.

Language: English (en-US)