Membership Manager

8 hours ago

London, Greater London, United Kingdom Membership Bespoke Full time
Membership Manager

We are seeking a highly skilled and experienced Membership Manager to join our team at Membership Bespoke. As a key member of our team, you will be responsible for overseeing all aspects of membership for our Trade Association and Trade Association Academy, including renewals, new member recruitment, and record maintenance.

Key Responsibilities:

  • Develop and implement effective membership strategies to grow both the membership and the Trade Association Academy
  • Manage financial tasks and coordinate with our management accountants and auditors
  • Organise internal meetings, track team progress, and handle member inquiries
  • Research potential new members and support events like summits and conferences

Requirements:

  • Undergraduate degree or equivalent work experience
  • Minimum of 5+ years of relevant experience in a similar role
  • Excellent interpersonal and communication skills, both written and verbal
  • Proficiency in CRM systems and MS Office Suite
  • Ability to work independently and as part of a team, with strong organisational and time management skills

Desirable:

  • Experience in a membership management role, ideally within a trade association or similar organisation
  • Experience in event management - for example, organising of small member events and supporting a larger annual member event
  • Experience in Learning and Development would be helpful as we develop our Academy
  • Some understanding of online accountancy packages, especially Xero
  • Knowledge of data protection regulations and best practices
  • Familiarity with membership marketing strategies and tools

How to Apply:

Please send your CV to us, and we will be in touch with successful applicants.

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