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Administrative Assistant
2 months ago
We are seeking an experienced Band 3 administrator to join our dynamic multi-disciplinary team based in Harlow SET CAMHS clinic, working for the SET CAMHS Service.
Key Responsibilities- Using Systmone database or similar, to interrogate patient information and update accordingly
- General admin duties, including preparation of patient letters, sorting incoming/out-going post, management of emails and incoming queries via telephone and post, photo-copying and filing
- Liaising with members of staff including clinicians and senior managers
- Knowledge and experience on Microsoft applications, such as email, excel and word
- Direct telephone and face to face contact with service users and their carers/parents
- Experience in administrative role within the NHS, education, social care or similar
- Good organisational and admin skills
- Great telephone manner and customer service skills
- 2 years minimum administrative experience
- Friendly and flexible thinking
- Ability to prioritise and work under pressure
NELFT's SET CAMHS is for anybody aged between 0-18, living in the Southend, Essex and Thurrock areas and is free at the point of entry. The service is also for young people with special educational needs (SEN) up to the age of young person experiencing emotional wellbeing or mental health problems, (or any parent, guardian, professional or teacher of a child who is experiencing emotional wellbeing and mental health difficulties), may access our service.
Working with NELFTNELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
Probationary PeriodThis post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
Certificates of SponsorshipAlthough we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system.
