E-Commerce Director

2 days ago

Birmingham, Birmingham, United Kingdom BullionByPost Full time
{"title": "Head of Operations", "content": "Join Our Team as a Head of Operations

We are seeking an experienced Head of Operations to lead our e-commerce business in delivering exceptional customer experiences. As a key member of our leadership team, you will be responsible for overseeing the end-to-end fulfilment process, ensuring timely and accurate shipments, and maintaining a streamlined inventory system.

As a strategic leader, you will collaborate with cross-functional teams to optimize workflows, monitor key performance indicators, and implement necessary changes to drive business growth. Your expertise in operational risk management, inventory control, and facilities management will be essential in maintaining a positive and productive work environment.

We offer a competitive package, including a 30% employee bonus scheme, 25 days' holiday, and opportunities for skills development. If you are a motivated and results-driven professional with a passion for e-commerce and operations, we encourage you to apply for this exciting opportunity.

Main Responsibilities
  • Oversee the end-to-end fulfilment process, ensuring timely and accurate shipments.
  • Coordinate the efficient operation of goods in and out, maintaining a streamlined inventory system.
  • Collaborate with cross-functional teams to optimize workflows and monitor key performance indicators.
  • Implement and maintain inventory control systems, ensuring stock levels are accurate.
  • Develop and enforce operational policies and procedures to maintain consistency and quality across all business processes.
Requirements
  • Proven experience in a leadership role in an e-commerce business, in either logistics or retail operations.
", "lang_code": "en"}

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