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E-Commerce Director

2 months ago

Birmingham, Birmingham, United Kingdom Jewellery Quarter Bullion Ltd Full time

{"h2": "E-Commerce and Operations Director Role", "p": "At Jewellery Quarter Bullion Ltd, we are seeking an experienced E-Commerce and Operations Director to join our team. As a key member of our leadership team, you will play a critical role in driving the growth and success of our e-commerce business.

Responsibilities:

* Manage the fulfilment and facilities teams to ensure seamless customer experiences
* Oversee operational risk management to maintain a safe and secure work environment
* Coordinate the efficient operation of goods in and out, maintaining a streamlined inventory system
* Collaborate with other departments to optimize cross-functional workflows
* Monitor key performance indicators to identify areas of improvement and implement necessary changes
* Implement and maintain inventory control systems to ensure accurate stock levels
* Develop and enforce operational policies and procedures to maintain consistency and quality across all business processes

Facilities & Risk Management:

* Ensure the office environment is functioning effectively, fostering a positive and productive atmosphere for the team
* Ensure compliance with health, safety, and security policies
* Risk management, including monitoring market conditions, operational risks, and implementing strategies to mitigate any potential disruptions

Requirements:

* Proven experience in a leadership role in an e-commerce business, in either logistics or retail operations
* Strong understanding of e-commerce operations, including inventory management and logistics
* Excellent leadership and communication skills
* Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer:

* Competitive salary of £60,000 to £70,000 (based on experience) with a bonus potential up to 30%
* 25 days holiday with options to buy more
* 8% pension contribution
* Private healthcare
* Cycle to work scheme (worth up to 5% of basic salary)
* Supported time off for volunteering
* Substantial opportunities and budget for personal and professional development
* Opt-in social atmosphere with regular events
* Staff discounts on precious metals
* Employee Benefits platform including free, 24/7 access to private GP and Therapist for you and your family, retail discounts and more"}