Store Operations Leader
4 weeks ago
As a Retail Team Supervisor at WHSmith, you will play a pivotal role in steering your team towards delivering outstanding customer experiences while achieving business goals. Your leadership will foster a supportive environment that encourages personal growth and team success.
Key Responsibilities:
- Lead and motivate your team to uphold high standards and achieve results aligned with the business strategy.
- Encourage a culture of continuous learning and recognition, identifying opportunities for skill enhancement and self-improvement.
- Support colleagues in a welcoming atmosphere where everyone feels valued and included.
- Instill a sense of pride in store operations, ensuring compliance with safety and legal standards.
- Recent experience in retail leadership, preferably in a dynamic environment, with a solid understanding of key performance indicators.
- Proven ability to lead by example, actively engaging with the team on the sales floor.
- Flexibility to assist other locations as required.
- Strong communication skills with the ability to build effective relationships.
- Experience in facilitating employee training and motivating teams to excel.
At WHSmith, we recognize your hard work and dedication. In addition to competitive compensation, we offer a comprehensive benefits package that includes a pension scheme, paid time off, and employee discounts. Enjoy exclusive deals from our retail partners to enhance your lifestyle and create memorable experiences.
Our Employee Assistance Programme is available to support your well-being, addressing physical, mental, and financial health needs.
About WHSmith:
WHSmith is committed to providing exceptional products and services to customers on their journeys. With a rich history and a focus on growth in various sectors, including airports and hospitals, we aim to enhance every journey with our offerings. Our partnerships with renowned brands enable us to broaden our product range and deliver an unparalleled customer experience. We pride ourselves on being an inclusive employer, fostering an environment where all colleagues feel welcome and empowered to be themselves.
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