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Retail Operations Manager
2 months ago
About the Role
Lidl in Deutschland is seeking a highly skilled and experienced Retail Operations Manager to join our team. As a key member of our management team, you will be responsible for leading a district of Lidl stores, ensuring they operate efficiently and effectively.
Key Responsibilities
- Manage a district of Lidl stores, overseeing the performance of Store Managers and ensuring they meet business objectives.
- Develop and implement strategies to improve store performance, customer satisfaction, and employee engagement.
- Collaborate with cross-functional teams to drive business growth, optimize operations, and enhance the customer experience.
- Analyze sales data, market trends, and customer feedback to inform business decisions and drive growth.
- Lead and develop a team of Store Managers, providing coaching, training, and performance feedback to ensure they have the skills and knowledge needed to succeed.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Identify and implement process improvements to increase efficiency, reduce costs, and enhance the customer experience.
- Develop and manage budgets, forecasts, and performance metrics to drive business growth and profitability.
- Represent Lidl in Deutschland at industry events, conferences, and meetings, promoting our brand and values.
Requirements
- Minimum of 3 years of experience in a retail operations or management role.
- Proven track record of driving business growth, improving store performance, and enhancing the customer experience.
- Strong leadership and management skills, with the ability to motivate and develop a team.
- Excellent communication, problem-solving, and analytical skills.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
- Strong business acumen, with a deep understanding of retail operations, customer behavior, and market trends.
What We Offer
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
