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Lodge Manager

2 months ago

Tonbridge, Kent, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking an experienced and customer-focused individual to join our team as a Lodge Manager. This exciting opportunity will see you working in a dynamic and supportive environment, where you will have the chance to make a positive impact on the lives of our Home Owners.

As a Lodge Manager, you will be responsible for providing exceptional customer service, managing the day-to-day operations of the lodge, and ensuring the overall well-being of our residents. You will be the trusted point of contact for our Home Owners, contractors, and internal colleagues, and will be responsible for coordinating activities, managing maintenance, and completing health and safety checks.

We are looking for someone who is passionate about delivering excellent customer service, has a background in administration and customer service, and is able to work independently and as part of a team. If you have a love of people, a strong work ethic, and a desire to make a difference, we would love to hear from you.

About You

We are looking for someone who is:

  • Passionate about delivering exceptional customer service
  • Experienced in administration and customer service
  • Able to work independently and as part of a team
  • Comfortable with technology, including Microsoft Office applications
  • Able to work in a fast-paced environment and prioritize tasks effectively
About Us

Churchill Estates Management Ltd is a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally, providing property services and customer care to over 10,000 retired people. We are a professional, award-winning, customer-focused team, and we are committed to providing exceptional service to our Home Owners.

What We Offer
  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training