Lodge Manager
4 weeks ago
About the Role
Churchill Estates Management Ltd is seeking a skilled and dedicated individual to fill the position of Lodge Manager. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, ensuring their needs are met and exceeded.
Key Responsibilities
- Manage the day-to-day operations of the lodge, including maintenance and upkeep.
- Develop and implement activities and events to enhance the quality of life for our residents.
- Build and maintain strong relationships with residents, their families, and other stakeholders.
- Collaborate with internal teams to ensure seamless delivery of services.
- Monitor and report on resident satisfaction and feedback.
Requirements
- Proven experience in customer-facing roles, preferably in a retirement living or hospitality setting.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and conflict resolution skills.
- Proficiency in Microsoft Office applications, including Outlook.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional development and growth.
- A dynamic and supportive work environment.
- A chance to make a positive impact on the lives of our residents.
About Us
Churchill Estates Management Ltd is a leading provider of retirement living services, dedicated to delivering exceptional care and support to our residents. We are committed to creating a warm and welcoming community, where our residents can thrive and enjoy their golden years.
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