Current jobs related to ICT Service Desk Manager - London, Greater London - Brunswick Group
-
ICT Service Desk Specialist
2 months ago
London, Greater London, United Kingdom Peaple Talent Full time £23,000 - £30,000Job Title: ICT Service DeskWe are seeking a highly skilled and motivated ICT Service Desk professional to join our team at Peaple Talent. As an ICT Service Desk, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Troubleshoot and resolve technical issues in a timely and efficient...
-
ICT Service Desk Specialist
2 months ago
London, Greater London, United Kingdom Peaple Talent Full time £23,000 - £30,000Job Title: ICT Service DeskWe are seeking a highly skilled and motivated ICT Service Desk professional to join our team at Peaple Talent. As an ICT Service Desk, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Troubleshoot and resolve technical issues in a timely and efficient...
-
ICT Service Desk Specialist
2 months ago
London, Greater London, United Kingdom Peaple Talent Full time £23,000 - £30,000Job Title: ICT Service DeskWe are seeking a highly skilled and motivated ICT Service Desk professional to join our team at Peaple Talent. As an ICT Service Desk, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Troubleshoot and resolve technical issues in a timely and efficient...
-
ICT Service Desk Specialist
2 months ago
London, Greater London, United Kingdom Peaple Talent Full time £23,000 - £30,000Job Title: ICT Service DeskWe are seeking a highly skilled and motivated ICT Service Desk professional to join our team at Peaple Talent. As an ICT Service Desk, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Troubleshoot and resolve technical issues in a timely and efficient...
-
ICT Service Desk Manager
2 months ago
London, Greater London, United Kingdom Brunswick Group Full timeService Desk Manager OpportunityWe are seeking a seasoned Service Desk Manager to lead our London-based team of support engineers, providing IT support to our global offices. As a key member of our ICT department, you will be responsible for delivering exceptional service to our business stakeholders, driving team performance, and contributing to our overall...
-
ICT Service Desk Manager
2 months ago
London, Greater London, United Kingdom Brunswick Group Full timeService Desk Manager OpportunityWe are seeking a seasoned Service Desk Manager to lead our London-based team of support engineers, providing IT support to our global offices. As a key member of our ICT department, you will be responsible for delivering exceptional service to our business stakeholders, driving team performance, and contributing to our overall...
-
ICT Service Desk Specialist
2 months ago
London, Greater London, United Kingdom Peaple Talent Full time £23,000 - £30,000Job Title: ICT Service DeskAre you a detail-oriented and customer-focused individual with a passion for resolving technical issues? We are seeking an ICT Service Desk professional to join our team at Peaple Talent.Key Responsibilities:Troubleshoot and resolve technical issues efficiently, utilizing the IT helpdesk workflow to complete requests within Service...
-
ICT Service Desk Specialist
2 months ago
London, Greater London, United Kingdom Peaple Talent Full time £23,000 - £30,000Job Title: ICT Service DeskAre you a detail-oriented and customer-focused individual with a passion for resolving technical issues? We are seeking an ICT Service Desk professional to join our team at Peaple Talent.Key Responsibilities:Troubleshoot and resolve technical issues efficiently, utilizing the IT helpdesk workflow to complete requests within Service...
-
ICT Service Desk Team Leader
4 weeks ago
London, Greater London, United Kingdom Cirrus Response Limited Full timeJob Title: ICT Service Desk Team LeaderCirrus Response Limited is seeking an experienced ICT Service Desk Team Leader to join our team. As a key member of our Customer Operations Function, you will be responsible for leading our Support Desk team and providing technical expertise to resolve complex technical issues and escalations.Key Responsibilities:Lead...
-
ICT Service Desk Team Leader
4 weeks ago
London, Greater London, United Kingdom Cirrus Response Limited Full timeJob Title: ICT Service Desk Team LeaderCirrus Response Limited is seeking an experienced ICT Service Desk Team Leader to join our team. As a key member of our Customer Operations Function, you will be responsible for leading our Support Desk team and providing technical expertise to resolve complex technical issues and escalations.Key Responsibilities:Lead...
-
ICT Service Desk Specialist
2 months ago
London, Greater London, United Kingdom Peaple Talent Full time £23,000 - £30,000Job Title: ICT Service DeskAs an ICT Service Desk Analyst, you will be responsible for providing high-quality technical support to our customers. Your primary goal will be to troubleshoot and resolve issues efficiently, ensuring a positive experience for our users.Key Responsibilities:Troubleshoot and Resolve Issues: Utilize our IT helpdesk workflow to...
-
ICT Service Desk Specialist
2 months ago
London, Greater London, United Kingdom Peaple Talent Full time £23,000 - £30,000Job Title: ICT Service DeskAs an ICT Service Desk Analyst, you will be responsible for providing high-quality technical support to our customers. Your primary goal will be to troubleshoot and resolve issues efficiently, ensuring a positive experience for our users.Key Responsibilities:Troubleshoot and Resolve Issues: Utilize our IT helpdesk workflow to...
-
ICT Service Desk Leadership Position
2 weeks ago
London, Greater London, United Kingdom Brunswick Group Full timeOpportunityWe are seeking a seasoned Service Desk Manager to lead our London-based team in delivering exceptional IT support to our global offices. As a key member of our ICT department, you will be responsible for mentoring and developing a team of support engineers, ensuring they provide a high level of service to the business. The role requires strong...
-
ICT Service Desk Specialist
2 months ago
London, Greater London, United Kingdom Peaple Talent Full time £23,000 - £30,000Job Title: ICT Service DeskAs an ICT Service Desk Analyst, you will be responsible for providing high-quality technical support to our customers. Your primary goal will be to troubleshoot and resolve issues efficiently, ensuring a positive experience for our users.Key Responsibilities:Troubleshoot and Resolve Issues: Utilize our IT helpdesk workflow to...
-
ICT Service Desk Specialist
2 months ago
London, Greater London, United Kingdom Peaple Talent Full time £23,000 - £30,000Job Title: ICT Service DeskAs an ICT Service Desk Analyst, you will be responsible for providing high-quality technical support to our customers. Your primary goal will be to troubleshoot and resolve issues efficiently, ensuring a positive experience for our users.Key Responsibilities:Troubleshoot and Resolve Issues: Utilize our IT helpdesk workflow to...
-
ICT Service Desk Manager
2 weeks ago
London, Greater London, United Kingdom Brunswick Group Full timeJob OpportunityBrunswick Group is seeking a skilled Service Desk Manager to lead our London-based team in providing exceptional IT support to our global offices. As a key member of our ICT department, you will be responsible for managing a team of support engineers, ensuring timely and high-quality responses to requests, and contributing to our overall...
-
ICT Service Desk Manager
3 weeks ago
London, Greater London, United Kingdom Brunswick Group Full timeJob OpportunityBrunswick Group is seeking a skilled Service Desk Manager to lead our London-based IT support team. As a key member of our ICT department, you will be responsible for providing strong leadership and technical expertise to ensure the team delivers high-quality IT support to our global offices.About the RoleThe successful candidate will have...
-
ICT Service Desk Engineer
4 weeks ago
London, Greater London, United Kingdom Goldbelt, Inc. Full timeJob Title: ICT Service Desk EngineerJob Summary:We are seeking a highly skilled ICT Service Desk Engineer to join our team at Goldbelt, Inc. The successful candidate will provide technical support and maintenance services for our mission planning and execution systems, ensuring seamless operation and high availability.Key Responsibilities:Provide system...
-
ICT Service Desk Engineer
4 weeks ago
London, Greater London, United Kingdom Goldbelt, Inc. Full timeJob Title: ICT Service Desk EngineerJob Summary:We are seeking a highly skilled ICT Service Desk Engineer to join our team at Goldbelt, Inc. The successful candidate will provide technical support and maintenance services for our mission planning and execution systems, ensuring seamless operation and high availability.Key Responsibilities:Provide system...
-
ICT Service Desk Manager
3 weeks ago
London, Greater London, United Kingdom Brunswick Group Full timeOpportunityWe are seeking a skilled Service Desk Manager to lead our London-based team, providing IT support to our global offices. The successful candidate will be responsible for mentoring and developing the team, ensuring a high level of service quality and adherence to ITIL standards.Our Work in ICTBrunswick Group's ICT department is a key service...
ICT Service Desk Manager
2 months ago
We are seeking a seasoned Service Desk Manager to lead our London-based team of support engineers, providing IT support to our global offices. As a key member of our ICT department, you will be responsible for delivering exceptional service to our business stakeholders, driving team performance, and contributing to our overall service strategy.
Key Responsibilities
- Manage and develop a high-performing service desk team, ensuring timely and quality resolution of IT requests.
- Collaborate with senior stakeholders to align service desk operations with business objectives.
- Implement and maintain ITIL best practices, driving continuous improvement and process optimization.
- Develop and report on key service metrics, ensuring alignment with business goals.
- Oversee the onboarding process for new employees, ensuring seamless integration into our IT ecosystem.
- Mentor and develop team members, fostering a culture of excellence and innovation.
- Manage relationships with 3rd-party suppliers and partners, ensuring seamless service delivery.
Requirements
- Proven experience in a Service Desk Manager role, with a strong track record of team leadership and service delivery.
- Excellent understanding of ITIL principles and practices, with experience in implementing and maintaining ITIL frameworks.
- Technical knowledge of Microsoft O365 technologies, including Entra ID and Azure.
- Experience working with audio and video conferencing tools, such as Zoom and MS Teams.
- Strong leadership and communication skills, with the ability to inspire and motivate a team.
About Brunswick Group
Brunswick is a critical issues firm, advising the world's leading companies on how to navigate complex business challenges. As a key member of our ICT department, you will play a critical role in delivering exceptional service to our clients and stakeholders.
Our Culture
We value diversity, equity, and inclusion, and are committed to creating a workplace that is inclusive and respectful of all individuals. We believe that our differences are our greatest strength, and we strive to create a culture that is open, collaborative, and innovative.
