Restaurant Team Lead

7 days ago


Midlothian, United Kingdom Virgin Hotels Edinburgh Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Team Lead to join our team at Virgin Hotels Edinburgh. As a key member of our food and beverage management team, you will be responsible for leading a team of passionate individuals to deliver an exceptional guest experience.

Key Responsibilities
  • Team Development: Train, develop, and motivate a team of talented individuals to provide outstanding service and maintain high standards of quality.
  • Guest Interaction: Handle guest issues directly, with confidence and achieve positive results, while empowering your team to resolve issues and provide solutions.
  • Communication: Foster open and effective communication between guests, team members, and other departments to ensure seamless service delivery.
  • Service Standards: Maintain high standards of service, quality, and cleanliness, ensuring that every guest has a memorable and enjoyable experience.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced environment, responding to changing business needs and priorities.
Requirements
  • Experience: 1-2 years of experience as a Supervisor in a full-service restaurant or lounge in hotels.
  • Education: WSET Level 2, 3, or 4 (preferred).
  • Right to Work: Current right to work in the UK.
About Us

Virgin Hotels Edinburgh is a dynamic and inclusive employer, committed to celebrating diversity and promoting equal opportunities. We are proud to offer a range of benefits and perks to our team members, including a day off for their birthday, paid leave to volunteer, and generous family-friendly policies.


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