Customer Service Representative

1 week ago


Powys, United Kingdom UBT Full time

We are seeking a highly skilled and motivated Customer Service Representative to join our team at UBT. As a key member of our sales and support team, you will be responsible for providing exceptional customer service and driving business growth through sales and account development.

Key Responsibilities:

  • Provide timely and professional responses to customer inquiries and concerns
  • Process customer orders and resolve any issues in a prompt and efficient manner
  • Develop and maintain strong relationships with existing customers to increase sales and retention
  • Participate in daily sales campaigns to identify new business opportunities and drive revenue growth
  • Conduct proactive sales calls to potential new customers to promote our products and services
  • Assist with other reasonable tasks as required to support the sales and support team

Requirements:

  • Previous experience in a similar role, preferably in a sales and support environment
  • Proven track record of meeting or exceeding sales targets and KPIs
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions
  • Ability to work well in a fast-paced environment and adapt to changing priorities and deadlines

Benefits:

  • Competitive salary and bonus scheme
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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