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Customer Service Representative
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Dinas Powys, Vale of Glamorgan, United Kingdom Lidl in Deutschland Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of store standards, and working collaboratively with colleagues to achieve sales and operational targets.Key...
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Customer Service Representative
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Dinas Powys, Vale of Glamorgan, United Kingdom Lidl in Deutschland Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing excellent customer service, maintaining a high level of store standards, and working collaboratively with colleagues to achieve sales and operational targets.Key...
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Customer Service Representative
2 months ago
Dinas Powys, Vale of Glamorgan, United Kingdom Lidl in Deutschland Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.Key...
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Customer Service Representative
4 weeks ago
Dinas Powys, Vale of Glamorgan, United Kingdom Lidl in Deutschland Full time{"title": "Customer Assistant", "description": "Join our team of dedicated professionals at Lidl in Deutschland!As a Customer Assistant, you will be the face of our store, providing exceptional customer service and ensuring a seamless shopping experience for our customers.Responsibilities:Provide excellent customer service, answering questions and resolving...
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Customer Service Representative
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Dinas Powys, Vale of Glamorgan, United Kingdom Lidl in Deutschland Full time{"title": "Customer Assistant", "description": "Join our team of dedicated professionals at Lidl in Deutschland!As a Customer Assistant, you will be the face of our store, providing exceptional customer service and ensuring a seamless shopping experience for our customers.Responsibilities:Provide excellent customer service, answering questions and resolving...
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Customer Service Representative
1 month ago
Dinas Powys, Vale of Glamorgan, United Kingdom Lidl in Deutschland Full time{"title": "Customer Assistant", "description": "Join our team of dedicated professionals at Lidl in Deutschland!As a Customer Assistant, you will be the face of our store, providing exceptional customer service and ensuring a seamless shopping experience for our customers.Responsibilities:Provide excellent customer service, answering questions and resolving...
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Customer Service Representative
1 month ago
Dinas Powys, Vale of Glamorgan, United Kingdom Lidl in Deutschland Full time{"title": "Customer Assistant", "description": "Join our team of dedicated professionals at Lidl in Deutschland!As a Customer Assistant, you will be the face of our store, providing exceptional customer service and ensuring a seamless shopping experience for our customers.Responsibilities:Provide excellent customer service, answering questions and resolving...
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Customer Service Representative
1 month ago
Dinas Powys, Vale of Glamorgan, United Kingdom Lidl in Deutschland Full time{"title": "Customer Assistant", "description": "Join our team of dedicated professionals at Lidl in Deutschland!As a Customer Assistant, you will be the face of our store, providing exceptional customer service and ensuring a seamless shopping experience for our customers.Responsibilities:Provide excellent customer service, answering questions and resolving...
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Customer Service Representative
1 month ago
Dinas Powys, Vale of Glamorgan, United Kingdom Lidl in Deutschland Full time{"title": "Customer Assistant", "description": "Join our team of dedicated professionals at Lidl in Deutschland!As a Customer Assistant, you will be the face of our store, providing exceptional customer service and ensuring a seamless shopping experience for our customers.Responsibilities:Provide excellent customer service, answering questions and resolving...
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Customer Service Representative
1 month ago
Dinas Powys, Vale of Glamorgan, United Kingdom Lidl in Deutschland Full time{"title": "Customer Assistant", "description": "Join our team of dedicated professionals at Lidl in Deutschland!As a Customer Assistant, you will be the face of our store, providing exceptional customer service and ensuring a seamless shopping experience for our customers.Responsibilities:Provide excellent customer service, answering questions and resolving...
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Dinas Powys, Vale of Glamorgan, United Kingdom Crown Paints Full timeCrown Paints is seeking a permanent Sales Assistant / Driver to join their team in Cardiff.The role is a part-time position working 37.5 hours per week, with a salary of £11.64 per hour, plus bonus and excellent benefits package.You will require a full, valid UK Driving Licence and be available to work on a rota basis, including Saturdays.This is an...
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Dinas Powys, Vale of Glamorgan, United Kingdom Crown Paints Full timeCrown Paints is seeking a permanent Sales Assistant/Driver to join their team in Cardiff.The role is a part-time position, working 37.5 hours per week, Monday to Friday, and weekends on a rota basis.In return, we offer a salary of £11.64 per hour, plus bonus, and an excellent benefits package.As a Sales Assistant, you will be responsible for providing...
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Sales Representative
3 weeks ago
Dinas Powys, Vale of Glamorgan, United Kingdom Crown Paints Full timeCrown Paints is seeking a permanent Sales Assistant/Driver to join their team in Cardiff.The role is a part-time position, working 37.5 hours per week, Monday to Friday and weekends on a rota basis.In return, we offer a salary of £11.64 per hour, plus bonus and an excellent benefits package.As a Sales Assistant, you will be responsible for providing...
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Sales Representative
3 weeks ago
Dinas Powys, Vale of Glamorgan, United Kingdom Crown Paints Full timeCrown Paints is seeking a permanent Sales Assistant/Driver to join their team in Cardiff.The role is a part-time position, working 37.5 hours per week, Monday to Friday and weekends on a rota basis.In return, we offer a salary of £11.64 per hour, plus bonus and an excellent benefits package.As a Sales Assistant, you will be responsible for providing...
Customer Service Representative
2 months ago
About the Role
We are seeking a skilled and customer-focused individual to join our Home Technical Team in Cardiff. As a Customer Service Representative, you will be responsible for providing exceptional support to our customers via phone, resolving technical issues and queries related to broadband and other EE services.
Key Responsibilities
- Provide timely and effective support to customers via phone, addressing their technical queries and resolving issues in a professional and courteous manner.
- Utilize technical knowledge and skills to troubleshoot and resolve complex technical issues, escalating as necessary to ensure customer satisfaction.
- Collaborate with internal teams to ensure seamless customer experience, including sales, billing, and technical support.
- Stay up-to-date with product knowledge, technical developments, and industry trends to provide informed and accurate support to customers.
- Meet and exceed customer satisfaction targets, ensuring high levels of customer loyalty and retention.
Requirements
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Strong technical knowledge and problem-solving skills, with the ability to troubleshoot and resolve complex technical issues.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customer interactions simultaneously.
- Flexibility to work a variety of shifts, including evenings and weekends, to meet customer needs.
- Basic computer skills and familiarity with customer relationship management (CRM) software.
What We Offer
- A competitive salary and benefits package, including pension scheme, life insurance, and employee assistance program.
- Opportunities for career development and progression, with training and support to help you achieve your goals.
- A dynamic and supportive team environment, with regular team-building activities and social events.
- Access to EE's extensive product range, including mobile and broadband services, at discounted rates.
- A range of employee benefits, including season ticket loan, volunteering days, and private healthcare.
