IT Support Specialist
4 weeks ago
Position: IT Support Specialist
Location: Leeds
Salary: £25,000 to £30,000
Our client, a prominent organization in the technology sector, is seeking an IT Support Specialist to join their expanding team. This role is essential in maintaining and enhancing their support systems.
As an IT Support Specialist, you will be responsible for managing and resolving support tickets submitted by clients. Your contributions will play a vital role in the ongoing growth of the organization, which includes acquiring knowledge of new products and developing new skills.
Key Responsibilities:
- Take ownership of client support requests
- Engage in continuous learning and skill development
- Work independently in a fast-paced environment
- Provide exceptional customer service
Essential Skills:
- Strong communication abilities
- Self-motivated and driven
- Attention to detail
- Experience in a busy support environment
Desirable Skills:
- Familiarity with Microsoft Office
- Experience in a Managed Service Provider (MSP) setting
Benefits:
If selected, you will receive a competitive salary ranging from £25,000 to £30,000 per annum, along with 25 days of annual leave plus bank holidays.
Application Process:
For further information regarding this IT Support Specialist position or to express your interest, please reach out to Principal IT directly.
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