Insurance Account Support Specialist
4 weeks ago
Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: Hybrid working available upon successful completion of probation
About the RoleEcclesiastical Insurance Group, a prominent player in the insurance sector, is on the lookout for a dedicated Account Handler to enhance our team.
We specialize in delivering customized insurance solutions tailored to meet the diverse needs of our clients. Our commitment to exceptional service and client satisfaction sets us apart in the industry.
This position offers a unique chance to join a vibrant and innovative team within a progressive organization.
Key Responsibilities- Assist clients with their insurance queries and provide personalized solutions
- Proactively engage with clients to ensure timely policy renewals and adherence to compliance
- Negotiate pricing and suggest the most suitable insurance packages
- Efficiently manage documentation to ensure a smooth client experience
- Identify upselling opportunities and collaborate with colleagues
- Develop strong client relationships while adhering to industry standards
- Ensure compliance with regulations and maintain accurate records
- Communicate effectively with insurance providers to streamline processes
- Oversee delegated authority and manage credit control
- Report on credit control activities as necessary
- Proven experience in client communication through various channels
- Strong skills in customer service and negotiation
- Excellent organizational abilities
- Flexible working arrangements
- Competitive pension scheme
- Performance-related bonus structure
- Life Assurance coverage
- Generous annual leave policy
- Opportunities for professional growth and development
About Ecclesiastical Insurance Group
Ecclesiastical Insurance Group is a respected provider of insurance and financial solutions, dedicated to serving a wide range of clients. We prioritize exceptional customer service and strive for excellence, focusing on innovation and client satisfaction.
At Ecclesiastical Insurance Group, we are committed to fostering a supportive and inclusive workplace where every team member is valued. We embrace diversity and aim to cultivate a strong community within our organization.
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