Operations Director

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Aspens Services Full time
{"title": "Operations Manager", "description": "About the Role

Aspens Services Ltd is a leading contract catering company specializing in school food. We're looking for an experienced Operations Manager to join our team and lead our catering operations in a specific region.

The Role:

You will be responsible for overseeing the performance of our catering operation for multiple Primary & Secondary school contracts. Your key responsibilities will include:

  • Ensuring all services detailed within the contract are delivered to meet and exceed client expectations
  • Reviewing contract performance and profitability, ensuring costs are controlled without affecting service quality
  • Ensuring food quality meets high street trends and standards
  • Managing and supporting the development of line reporting managers, maintaining high engagement levels
  • Supporting the sales function in retaining existing business and securing new opportunities
  • Ensuring compliance with Health & Safety and Hygiene procedures and standards

About You:

We're looking for someone with experience in the hospitality/contract catering sector, preferably in a similar role. You'll have excellent communication skills, able to lead client meetings and manage expectations. You'll be process-led, ensuring standards, procedures, and systems are maintained and followed.

Why Aspens Services?

We're a fast-growing independent business, committed to developing our employees' careers. We offer excellent learning and development programs, competitive salary, and benefits package, including private healthcare and enhanced parental leave.

Please note, an enhanced DBS disclosure will be sought by the company.

", "lang_code": "en"}
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