Current jobs related to Performance Improvement Analyst - Greater Manchester - TalkTalk Telecom Group PLC

  • Performance Improvement Analyst

    1 month ago

    Greater Manchester, United Kingdom TalkTalk Telecom Group PLC Full time

    Job Title: Performance Improvement AnalystWe are seeking a skilled Performance Improvement Analyst to join our team at TalkTalk Telecom Group PLC. As a Performance Improvement Analyst, you will play a crucial role in identifying opportunities to improve our operational performance and ensure compliance across all processes.Key Responsibilities:Review...

  • Performance Improvement Analyst

    3 weeks ago

    Greater Manchester, United Kingdom TalkTalk Telecom Group PLC Full time

    Job Title: Performance Improvement AnalystWe are seeking a skilled Performance Improvement Analyst to join our team at TalkTalk Telecom Group PLC. As a Performance Improvement Analyst, you will play a crucial role in identifying opportunities to enhance our operational performance and ensure compliance across all processes.Key Responsibilities:Review...

  • Performance Improvement Analyst

    3 weeks ago

    Greater Manchester, United Kingdom TalkTalk Telecom Group PLC Full time

    Job Title: Performance Improvement AnalystWe are seeking a skilled Performance Improvement Analyst to join our team at TalkTalk Telecom Group PLC. As a Performance Improvement Analyst, you will play a crucial role in identifying opportunities to enhance our operational performance and ensure compliance across all processes.Key Responsibilities:Review...

  • Performance Improvement Analyst

    3 weeks ago

    Greater Manchester, United Kingdom TalkTalk Telecom Group PLC Full time

    Job Title: Performance Improvement AnalystWe are seeking a skilled Performance Improvement Analyst to join our team at TalkTalk Telecom Group PLC. As a Performance Improvement Analyst, you will play a crucial role in identifying opportunities to improve our operational performance and ensure compliance across all processes.Key Responsibilities:Review...

  • Performance Improvement Analyst

    3 weeks ago

    Greater Manchester, United Kingdom TalkTalk Telecom Group PLC Full time

    Job Title: Performance Improvement AnalystWe are seeking a skilled Performance Improvement Analyst to join our team at TalkTalk Telecom Group PLC. As a Performance Improvement Analyst, you will play a crucial role in identifying opportunities to improve our operational performance and ensure compliance across all processes.Key Responsibilities:Review...

  • Performance Improvement Analyst

    2 months ago

    Greater Manchester, United Kingdom TalkTalk Telecom Group PLC Full time

    Job DescriptionWe are seeking a skilled Performance Improvement Analyst to join our team at TalkTalk Telecom Group PLC.About the RoleThis part-time position involves working two days a week, either Monday and Tuesday or Thursday and Friday. As a Performance Improvement Analyst, you will be responsible for identifying opportunities to enhance operational...

  • Performance Improvement Specialist

    4 weeks ago

    Greater Manchester, United Kingdom TalkTalk Telecom Group PLC Full time

    Job Title: Performance Improvement AnalystWe are seeking a highly skilled Performance Improvement Analyst to join our team at TalkTalk Telecom Group PLC. As a Performance Improvement Analyst, you will play a critical role in identifying opportunities to improve our operational performance and ensure compliance across all processes.Key Responsibilities:Review...

  • Performance Improvement Specialist

    4 weeks ago

    Greater Manchester, United Kingdom TalkTalk Telecom Group PLC Full time

    Job Title: Performance Improvement AnalystWe are seeking a highly skilled Performance Improvement Analyst to join our team at TalkTalk Telecom Group PLC. As a Performance Improvement Analyst, you will play a critical role in identifying opportunities to improve our operational performance and ensure compliance across all processes.Key Responsibilities:Review...

  • Performance Improvement Specialist

    1 month ago

    Greater Manchester, United Kingdom TalkTalk Telecom Group PLC Full time

    Job Title: Performance Improvement AnalystWe are seeking a highly skilled Performance Improvement Analyst to join our team at TalkTalk Telecom Group PLC. As a Performance Improvement Analyst, you will play a critical role in identifying opportunities to improve our operational performance and ensure compliance across all processes.Key Responsibilities:Review...

  • Performance Improvement Specialist

    1 month ago

    Greater Manchester, United Kingdom TalkTalk Telecom Group PLC Full time

    Job Title: Performance Improvement AnalystWe are seeking a highly skilled Performance Improvement Analyst to join our team at TalkTalk Telecom Group PLC. As a Performance Improvement Analyst, you will play a critical role in identifying opportunities to improve our operational performance and ensure compliance across all processes.Key Responsibilities:Review...

  • Process Improvement Analyst

    2 weeks ago

    Greater Manchester, United Kingdom TalkTalk Telecom Group PLC Full time

    Job Title: ME Process AnalystJoin TalkTalk Telecom Group PLC as a ME Process Analyst and contribute to the development of our diagnostic and repair tool. As a key member of our process development team, you will be responsible for capturing and interpreting user requirements, building processes, and driving continuous improvement.About the RoleWe are seeking...

  • Performance Analyst

    2 weeks ago

    Manchester, United Kingdom Axiom Software Solutions Limited Full time

    Job SummaryAxiom Software Solutions Limited is seeking a skilled Performance Analyst to join our team. As a Performance Analyst, you will play a key role in the development of performance metrics and key performance indicators (KPIs) for our digital products. You will be responsible for tracking and measuring customer behavior, analyzing data from web...

  • Performance Analyst

    1 week ago

    Manchester, United Kingdom Axiom Software Solutions Limited Full time

    Job SummaryAxiom Software Solutions Limited is seeking a skilled Performance Analyst to join our team. As a Performance Analyst, you will play a key role in the development of performance metrics and key performance indicators (KPIs) for our digital products. You will be responsible for tracking and measuring customer behavior, analyzing data from web...

  • Performance Analyst

    2 weeks ago

    Manchester, United Kingdom Axiom Software Solutions Limited Full time

    Job DescriptionAs a Performance Analyst at Axiom Software Solutions Limited, you will play a crucial role in the development and improvement of our digital products. You will work closely with cross-functional Agile teams to ensure that our services meet the performance requirements outlined in the Digital by Default Service Standard.Key...

  • Performance Analyst

    1 month ago

    Manchester, United Kingdom Axiom Software Solutions Limited Full time

    Job DescriptionAt Axiom Software Solutions Limited, we are seeking a skilled Performance Analyst to join our team. As a key member of our Agile delivery teams, you will play a crucial role in the overall user-centred design of our digital products.Key ResponsibilitiesDevelop and maintain performance metrics and key performance indicators (KPIs) for our...

  • Performance Analyst

    1 month ago

    Manchester, United Kingdom Axiom Software Solutions Limited Full time

    Job DescriptionAt Axiom Software Solutions Limited, we are seeking a skilled Performance Analyst to join our team. As a key member of our Agile delivery teams, you will play a crucial role in the overall user-centred design of our digital products.Key ResponsibilitiesDevelop and maintain performance metrics and key performance indicators (KPIs) for our...

  • Performance Analyst

    2 months ago

    Manchester, United Kingdom Axiom Software Solutions Limited Full time

    Job DescriptionAt Axiom Software Solutions Limited, we are seeking a skilled Performance Analyst to join our team. As a key member of our Agile delivery teams, you will play a crucial role in driving the overall user-centered design of our digital products.Key Responsibilities:Develop and implement performance metrics and key performance indicators (KPIs)...

  • Performance Analyst

    2 months ago

    Manchester, United Kingdom Axiom Software Solutions Limited Full time

    Job DescriptionAt Axiom Software Solutions Limited, we are seeking a skilled Performance Analyst to join our team. As a key member of our Agile delivery teams, you will play a crucial role in driving the overall user-centered design of our digital products.Key Responsibilities:Develop and implement performance metrics and key performance indicators (KPIs)...

  • Performance Analyst

    3 weeks ago

    Manchester, United Kingdom Axiom Software Solutions Limited Full time

    Job Title: Performance AnalystAt Axiom Software Solutions Limited, we are seeking a skilled Performance Analyst to join our team. As a Performance Analyst, you will play a crucial role in the development of performance metrics and key performance indicators (KPIs) for our services. You will be responsible for building dashboards and providing in-depth...

  • Performance Analyst

    3 weeks ago

    Manchester, United Kingdom Axiom Software Solutions Limited Full time

    Job Title: Performance AnalystAt Axiom Software Solutions Limited, we are seeking a skilled Performance Analyst to join our team. As a Performance Analyst, you will play a crucial role in the development of performance metrics and key performance indicators (KPIs) for our services. You will be responsible for building dashboards and providing in-depth...

Performance Improvement Analyst

2 months ago

Greater Manchester, United Kingdom TalkTalk Telecom Group PLC Full time
About the Role

We are seeking a highly skilled Performance Improvement Analyst to join our team at TalkTalk Telecom Group PLC. As a key member of our operational team, you will play a critical role in identifying opportunities to improve our operational performance and ensure compliance across all processes.

Key Responsibilities
  • Review and analyze customer satisfaction and operational metric results to identify trends and areas for improvement.
  • Analyze qualitative and quantitative data to identify performance and compliance improvement opportunities.
  • Document current operational processes and identify gaps that may be contributing to lower key metric results.
  • Facilitate and conduct root cause analysis to determine the underlying drivers behind performance gaps.
  • Produce documentation of key insights, quality analysis, and solution recommendations.
  • Support the delivery of new change and minimize impact to operational performance.
  • Identify and challenge organizational processes that are unnecessarily complicated.
  • Undertake continuous process improvement to enhance service levels, quality, and cost reduction.
  • Ensure compliance with all provision regulation and industry agreements.
Requirements
  • Customer Focus
  • Data Analysis
  • Stakeholder Management
  • Problem-solving
What We Offer
  • Electric car charging points available at our HQ.
  • Heavily subsidized meals in the TalkTalk HQ Soapworks office.
  • Access to the Perks at Work platform with hundreds of discounts on high street brands.
  • Flexible dynamic working arrangements.