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IT Support Specialist
3 months ago
We are pleased to announce a new opportunity for a Part-Time IT Support Specialist, offering 20 hours per week, to become a vital member of our dynamic IT department. This role reports directly to the Head of IT Operations and collaborates closely with a team of both in-office and remote IT Support Specialists.
The primary focus of this position is to deliver exceptional IT support services to our organization and its clientele. Key responsibilities include:
- Incident Management: Efficiently addressing and resolving technical issues that arise.
- Service Request Fulfillment: Managing and executing service requests in a timely manner.
- Collaboration: Working alongside team members to enhance service delivery and support processes.
We are looking for a dedicated individual who is passionate about providing top-notch IT assistance and ensuring a seamless experience for users.
