Key Holder

3 days ago

Ellesmere Port, Cheshire, United Kingdom Columbia Sportswear Company Full time

About the Position

Columbia Sportswear Company is a leading global retailer of outdoor and active lifestyle apparel, footwear, and equipment. As a Retail Associate II - Key Holder, you will play a critical role in delivering exceptional customer experiences and driving sales growth in our stores.

Key Responsibilities

  • Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability.
  • Maintain store standards for visual merchandising, cleanliness, safety, and retrieve merchandise from sales floor, stock room, or other inventory locations.
  • Perform all required cash register transactions efficiently and accurately.
  • Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.
  • Perform designated keyholder duties as needed, which may include opening and closing store duties.

Requirements

  • No specific education required (High School Diploma or GED preferred).
  • 2 (or less) years of experience in a retail or customer-facing role.
  • Ability to operate a Point of Sales (POS) system, other in-store computerized systems, and telephone.

Working Conditions

  • Frequently in a more active environment that can be physical or strenuous in nature, requiring the ability to constantly move about and adjust/move items weighing up to 40 lbs.
  • Occasionally requires the ability to work in place.
  • Ability to clearly communicate with others.
  • Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

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