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Key Holder

2 months ago

Ellesmere Port, Cheshire, United Kingdom Sites Full time

Job Summary:

We are seeking a highly motivated and customer-focused Key Holder to join our team at Sites. As a Key Holder, you will play a vital role in delivering exceptional customer service and maintaining the highest standards of store presentation.

Key Responsibilities:

  • Sales Generation: Achieve sales targets by demonstrating a passion for our products and services, and by providing accurate information to customers about our offerings.
  • Customer Service: Provide an inviting and welcoming atmosphere for customers, and respond to their queries and concerns in a timely and professional manner.
  • Store Standards: Maintain impeccable store standards, including visual merchandising and stock management, to ensure a positive shopping experience for customers.
  • Team Collaboration: Work collaboratively with colleagues to achieve sales targets and maintain a positive store environment.
  • Adaptability: Demonstrate flexibility in order to meet the needs of the store, including working varied shifts and covering absences as required.

Requirements:

  • Customer Service Focus: A customer-focused approach, with a strong emphasis on delivering exceptional customer service.
  • Communication Skills: Good communication skills, both verbal and written, to effectively interact with customers and colleagues.
  • Retail Experience: Experience in the retail industry, with a strong understanding of sales principles and customer service best practices.