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Clinical Team Coordinator

2 months ago


Bristol, Bristol, United Kingdom BrisDoc Healthcare Services Full time

About the Role

BrisDoc Healthcare Services is seeking a highly organized and detail-oriented Clinical Team Coordinator to join our Operational Team. As a key member of our team, you will provide administrative support to our Lead GPs and ensure the smooth operation of our clinical rotas.

Key Responsibilities

  • Provide first point of contact for all employed GP workforce, resolving issues and escalating as required.
  • Ensure all team information and Lead teams are up to date and website/Apps reflect team changes.
  • Minute meetings as required and provide administrative support to the Lead GPs as needed.
  • Communicate effectively within the clinical teams and across departments to ensure clinical rotas are fully resourced.
  • Use RotaMaster to record adjustments, leave, sickness, and create reports.
  • Complete Change of Condition forms for the employed GP workforce.
  • Calculate holiday payback and report to Payroll and Leads as required.
  • Create flexi rota for Clinical Leads.
  • Support recruitment and onboarding processes for new employees.
  • Work with Payroll and Rota Team to adjust payroll errors within RotaMaster.
  • Direct and assist with Pension enquiries.
  • Ensure employed GP workforce training, statutory, and mandatory training are completed in line with workforce obligations.

Person Specification

  • Good general level of education, including GCSE grade 5 or above (or equivalent) qualifications in English and Maths.
  • Formal training in business administration.
  • Capable of using Microsoft office products, including MS Word and Outlook.
  • Experience of entry-level admin responsibilities.
  • Experience of process management and improvement.
  • Experience of supporting others through knowledge of internal policies, processes, and resources.

About Us

BrisDoc Healthcare Services is a proud provider of NHS Healthcare. We have been delivering patient care, by people who care, for over twenty years. We run an exciting range of Primary Care Services, including an Urgent Care Service, GP Practices, and the Homeless Health Service. This enables us to offer excellent healthcare 24 hours a day, 365 days a year to over one million people across Bristol, North Somerset & South Glos.

We're a Social Enterprise and an Employee-Owned Business. This means the decisions we make are for the good of our patients, workforce, and wider community. This involves prioritizing the health of our patients, protecting our environment, and improving the social and economic status of our population. Our 'Community Fund' is a staff-led team who work closely with health-based charitable causes, both local and international, to invest time and money in improving the lives of people in disadvantaged communities.