Service Advisor

2 months ago


Bridgwater, Somerset, United Kingdom Kream Full time

**About the Role**

We are seeking a highly motivated and customer-focused individual to join our team as a Service Advisor at Kream. As a Service Advisor, you will play a crucial role in ensuring that our customers receive exceptional service and support throughout their vehicle's service experience.

**Key Responsibilities**

  • Ensure that all customer bookings and appointments are convenient and aligned with our workshop capacity.
  • Confirm all customer requirements and provide accurate, fully inclusive costing.
  • Maximize workshop hours to ensure 100% utilization of capacity.
  • Produce accurate job cards, invoices, estimates, and related information.
  • Respond promptly and courteously to all customer inquiries, whether via telephone, face-to-face, or written communication.
  • Ensure that all customers are greeted professionally at reception and offered courtesy services as appropriate.
  • Keep customers informed of completion deadlines and extend them if required.
  • Notify customers of progress and any additional work that may be necessary, obtaining authority to proceed.
  • Upsell related products and services as applicable.

**Requirements**

To be successful in this role, you will need to have previous experience as a Customer Service Advisor or similar role in a main dealer or quality independent garage, and hold a full driving license.

**What We Offer**

In return for your hard work and dedication, you can look forward to a competitive salary, a supportive working environment with like-minded individuals, and the opportunity to grow within our business.


  • Service Advisor

    1 month ago


    Bridgwater, Somerset, United Kingdom Kream Full time

    Service AdvisorWe are seeking a highly motivated Service Advisor to join our successful team at a main dealer in Bridgwater, representing one of the UK's bestselling quality brands.About the RoleThis customer-focused role requires exceptional communication skills, the ability to follow procedures and instructions in a busy working environment, and a...

  • Service Advisor

    1 month ago


    Bridgwater, Somerset, United Kingdom Kream Full time

    Service AdvisorWe are seeking a highly motivated Service Advisor to join our successful team at a main dealer in Bridgwater, representing one of the UK's bestselling quality brands.About the RoleThis customer-focused role requires exceptional communication skills, the ability to follow procedures and instructions in a busy working environment, and a...

  • Service Advisor

    2 weeks ago


    Bridgwater, Somerset, United Kingdom Kream Full time

    Service AdvisorWe are seeking a highly motivated Service Advisor to join our successful team at a main dealer in Bridgwater, representing one of the UK's bestselling quality brands.About the RoleThis customer-focused role requires exceptional communication skills, alongside the ability to follow procedures and instructions in a busy working environment. You...


  • Bridgwater, Somerset, United Kingdom Perfect Placement Full time

    Aftersales Advisor RoleWe are seeking an experienced Aftersales Advisor to join our team at a successful Premium Main Dealership in the Bridgwater area.The ideal candidate will have a flexible and can-do attitude, offering fantastic customer service and meeting the requirements of our busy Aftersales department.Key Responsibilities:Meeting and greeting...

  • Service Advisor

    2 months ago


    Bridgwater, Somerset, United Kingdom Kream Full time

    We are seeking a highly skilled Service Advisor to join our team at Kream, a leading main dealer in Bridgwater. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that every customer has a positive experience.The ideal candidate will have previous experience in a similar motor industry role and...


  • Bridgwater, Somerset, United Kingdom Symphony Healthcare Services Limited Full time

    About the RoleWe are seeking a highly organized and efficient Patient Services Advisor to join our dedicated team at Symphony Healthcare Services Limited. As a key member of our administration team, you will play a vital role in providing exceptional patient care and support.Key ResponsibilitiesProvide administrative support to the practice, including...


  • Bridgwater, Somerset, United Kingdom Symphony Healthcare Services Limited Full time

    About the RoleWe are seeking a highly organized and efficient Patient Services Advisor to join our dedicated team at Symphony Healthcare Services Limited. As a key member of our administration team, you will play a vital role in providing exceptional patient care and support.Key ResponsibilitiesProvide administrative support to the practice, including...


  • Bridgwater, Somerset, United Kingdom Symphony Healthcare Services Limited Full time

    About the RoleSymphony Healthcare Services Limited is seeking a highly organized and efficient Patient Services Advisor to join their team on a permanent basis. This is a fantastic opportunity to work in a dynamic and patient-centered environment, providing exceptional support to patients and clinical staff.Key ResponsibilitiesProvide administrative and...


  • Bridgwater, Somerset, United Kingdom Symphony Healthcare Services Limited Full time

    Job SummarySymphony Healthcare Services Limited is seeking a highly organized and communicative Patient Services Advisor to join their team on a permanent basis. This role is ideal for someone who is passionate about delivering exceptional patient care and is comfortable working in a fast-paced environment.Main ResponsibilitiesProvide administrative and...


  • Bridgwater, Somerset, United Kingdom Symphony Healthcare Services Limited Full time

    Job SummarySymphony Healthcare Services Limited is seeking a highly organized and communicative Patient Services Advisor to join their team on a permanent basis. This role is ideal for someone who is passionate about delivering exceptional patient care and is comfortable working in a fast-paced environment.Main ResponsibilitiesProvide administrative and...


  • Bridgwater, Somerset, United Kingdom Symphony Healthcare Services Limited Full time

    About the RoleSymphony Healthcare Services Limited is seeking a highly organized and efficient Patient Services Advisor to join their team on a permanent basis. This is a fantastic opportunity to work in a dynamic and patient-centered environment, providing exceptional support to patients and clinical staff.Key ResponsibilitiesProvide administrative and...


  • Bridgwater, Somerset, United Kingdom Symphony Healthcare Services Limited Full time

    Job SummarySymphony Healthcare Services Limited is seeking a highly organized and communicative Patient Services Advisor to join their team on a permanent basis. This role is ideal for someone who is passionate about delivering exceptional patient care and is comfortable working in a fast-paced environment.Main ResponsibilitiesProvide administrative and...


  • Bridgwater, Somerset, United Kingdom Symphony Healthcare Services Limited Full time

    Job SummarySymphony Healthcare Services Limited is seeking a highly organized and communicative Patient Services Advisor to join their team on a permanent basis. This role is ideal for someone who is passionate about delivering exceptional patient care and is comfortable working in a fast-paced environment.Main ResponsibilitiesProvide administrative and...


  • Bridgwater, Somerset, United Kingdom Symphony Healthcare Services Limited Full time

    About the RoleSymphony Healthcare Services Limited is seeking a highly organized and efficient Patient Services Advisor to join their team on a permanent basis. This is a fantastic opportunity to work in a dynamic and patient-centered environment, providing administrative and reception support to the practice.Key ResponsibilitiesProvide exceptional patient...


  • Bridgwater, Somerset, United Kingdom Symphony Healthcare Services Limited Full time

    About the RoleSymphony Healthcare Services Limited is seeking a highly organized and efficient Patient Services Advisor to join their team on a permanent basis. This is a fantastic opportunity to work in a dynamic and patient-centered environment, providing administrative and reception support to the practice.Key ResponsibilitiesProvide exceptional patient...


  • Bridgwater, Somerset, United Kingdom Symphony Healthcare Services Limited Full time

    About the RoleWe are seeking a highly organized and efficient Patient Services Advisor to join our dedicated team at Symphony Healthcare Services Limited. As a key member of our administration team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Key ResponsibilitiesProvide...


  • Bridgwater, Somerset, United Kingdom Symphony Healthcare Services Limited Full time

    About the RoleWe are seeking a highly organized and efficient Patient Services Advisor to join our dedicated team at Symphony Healthcare Services Limited. As a key member of our administration team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Key ResponsibilitiesProvide...


  • Bridgwater, Somerset, United Kingdom Symphony Healthcare Services Limited Full time

    Job SummarySymphony Healthcare Services Limited is seeking a highly organized and detail-oriented Patient Services Advisor to join their team on a permanent basis. This role is ideal for individuals who are passionate about delivering exceptional patient care and have excellent communication skills.Main ResponsibilitiesProvide administrative and reception...


  • Bridgwater, Somerset, United Kingdom Symphony Healthcare Services Limited Full time

    Job SummarySymphony Healthcare Services Limited is seeking a highly organized and detail-oriented Patient Services Advisor to join their team on a permanent basis. This role is ideal for individuals who are passionate about delivering exceptional patient care and have excellent communication skills.Main ResponsibilitiesProvide administrative and reception...


  • Bridgwater, Somerset, United Kingdom Symphony Healthcare Services Limited Full time

    Job SummarySymphony Healthcare Services Limited is seeking a highly organized and communicative Patient Services Advisor to join their team on a permanent basis. This role is ideal for someone who is passionate about delivering exceptional patient care and is comfortable working in a fast-paced environment.Main ResponsibilitiesProvide administrative and...