Logistics Operations Manager

3 weeks ago

London, Greater London, United Kingdom Pallot Cook Consulting Full time
Job Overview

Position: Logistics Operations Manager

Industry: Fast-Moving Consumer Goods (FMCG), Food & Beverage, Kombucha

Team Size: Approximately 15 (UK) within a larger global framework

Responsibilities: Oversee UK Supply Chain, manage UK and EU third-party logistics (3PL), optimize inventory and stock levels

Location: London with remote working options available

Compensation: Around £46,000 plus performance-based bonus

Our client stands as the leading kombucha brand in both Australia and the UK. They operate as a compact, agile, and dynamic team with significant aspirations for brand expansion.

If this description resonates with you, we encourage you to explore the detailed overview provided:

We seek a dedicated and innovative professional who exhibits meticulous attention to detail. Success in this role hinges on delivering outstanding customer service to our expanding retail and wholesale clientele, while also guiding and managing the logistics coordinator in daily fulfillment and inventory management tasks. The ideal candidate will possess robust commercial insight and continuously seek methods to streamline operations, enhance efficiency, and reduce costs.

Key Responsibilities

  • Oversee the primary UK Supply Chain operations
  • Manage relationships with 3PL warehousing and logistics partners across the UK and EU
  • Ensure effective inventory control, including monitoring stock shelf life and reporting to the commercial team and operations executive
  • Plan and execute internal stock transfers to downstream warehouses, ensuring optimal stock levels and cost efficiency
  • Conduct monthly stock reconciliations for all UK 3PL warehouses, investigating and resolving variances at month-end. Maintain up-to-date ERP systems and communicate necessary adjustments to the Finance team and operations executive
  • Plan and execute reworked stock for e-commerce platforms, ensuring optimal inventory management
  • Assist in the development and execution of a weekly supply and fulfillment model to manage finished goods warehousing effectively
  • Supervise and mentor the UK team responsible for order fulfillment to retail and wholesale customers
  • Address outbound order issues and escalations
  • Validate and approve supplier costs
  • Manage the UK Chep pallet account
  • Continuously seek opportunities to measure performance and develop KPIs for cost and performance control. Challenge the team to reduce supply chain and logistics costs and complexity
  • Report waste packaging data to ensure compliance with UK regulations and stay informed about regulatory changes
  • Support the Commercial Team with product information requirements for new customer accounts
  • Coordinate the setup of new customers with support from the operations executive
  • In collaboration with international marketing and operations executives, manage the launch of new products in the UK market, including feasibility assessments, cost control measures, demand planning, and timeline execution

Required Experience and Skills

  • Comprehensive understanding of end-to-end supply chain and logistics management
  • Demonstrated managerial and operational skills combined with strong commercial insight
  • Ability to optimize processes while coordinating with key stakeholders in the commercial sector
  • Ability to adapt quickly to change while maintaining control and decisiveness
  • Strategic thinker with effective prioritization skills
  • Comfortable navigating ambiguity
  • Self-motivated and proactive
  • Willingness to challenge the status quo, innovate, and drive change
  • Dynamic and ambitious personality

Preferred Background

  • Significant experience in retail or FMCG environments, with a preference for backgrounds in start-ups or smaller businesses
  • Progressed through Supply Chain or Logistics functions, ideally starting as an analyst, with experience in warehousing strongly preferred
  • A passionate, energetic, and determined individual with a keen eye for detail
  • Numerate and analytical mindset

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