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Director of Support Services

2 months ago


Swindon, Swindon, United Kingdom Compass Associates Full time £65,000 - £70,000
Job Description

Director of Operations

We are seeking a highly skilled and experienced Director of Operations to join our team at Compass Associates. As a key member of our Senior Management Team, you will be responsible for ensuring the efficient delivery of support services within our hospital, providing leadership for the effective management of all non-clinical functions.

Key Responsibilities:

  • Provide strategic leadership for the management of all non-clinical functions, including finance, human resources, and facilities management.
  • Develop and implement business development strategies to identify opportunities for growth and improvement.
  • Work closely with the Executive Director and Director of Clinical Services to create and deliver the strategic, operational, and business development plan for the hospital.
  • Contribute to the hospital's business plan and support the managers and leads of departments responsible for formulating departmental plans and objectives.
  • Ensure delivery of NHS activity according to RTT 18 week protocols.

Requirements:

  • Education to degree level or postgraduate leadership and management qualification.
  • Sound financial skills to read and interpret financial data.
  • Experience in analysis, reporting, and proposal development for capital assets and infrastructure investment.
  • Experience in commercial contract management, including property, funders of healthcare, and NHS standard contracts.
  • Knowledge of the service sector and the systems and processes used for revenue management and collection, debtors management.
  • Telephony and IT network systems oversight.
  • Proficient in the use of Microsoft Office packages (Word, Excel, PowerPoint, Outlook).
  • Knowledge of regulatory requirements within hospital management.

Benefits:

  • 25 days holiday per year + bank holidays, increasing to 30 days with service.
  • Private Pension Scheme.
  • Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions.
  • Friends & Family Hospital Discounts.
  • Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay.
  • Non-contributory life insurance.
  • Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
  • Employee recognition programmes.
  • Industry leading training and development opportunities.