Director of Community Services

1 month ago


Swindon, Swindon, United Kingdom Sanctuary Personnel Ltd Full time

Sanctuary Personnel Ltd is seeking a highly skilled and experienced professional to fill the role of Director of Community Services. This is a permanent position based in Swindon, with a salary of up to £73,416 per annum.

The successful candidate will be responsible for ensuring that their service areas are delivering safe and effective services, as described within relevant statutory duties. The aim is to deliver high-quality, effective, and efficient services for Swindon residents, delivered within the required outcomes of the Council's plan.

The Director of Community Services will represent their service areas at the Quality and Assurance Board, preparing and presenting detailed performance reports that ensure the voice of the person using our service is heard and valued. Learning from Quality Assurance, complaints, and Safeguarding Adult Reviews will inform their effective service improvement plans.

The role will involve leading on several continuous improvement deliverables across the service and ensuring delivery of agreed saving and cost reduction plans. The successful candidate will provide specialist advice and input to the development and delivery of policy, strategy, and inspection activity, working with other specialist areas to ensure a corporate and collaborative approach.

The Director of Community Services will solve problems and manage complex strategy development, making the most complex decisions while applying the greatest discretion and judgment in relation to the policy guidelines. They will ensure effective stakeholder management, developing, managing, and supporting external partnerships/relations, and working with key internal stakeholders to ensure a responsive and proactive delivery of the service that meets the needs of the people we serve.

The role will involve working in collaboration with operational managers to agree strategy, direction of travel, service outcomes, and performance management, ensuring practice is strength-based and person-centered. The Director of Community Services will oversee the planned audit activity in their service areas in line with the Adult performance framework and governance, working with their peers to improve care and support where it does not yet meet the standard of quality that people should experience.

The successful candidate will maintain and update the knowledge of the service throughout the organization, including the updating of policy and practice, developing best practices, and contributing to continuous improvement in service delivery.

Requirements of this role:

  • A Social Work Qualification or equivalent.
  • Continual professional development.


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