IT Support Operations Manager

4 weeks ago


Northallerton, North Yorkshire, United Kingdom Broadacres Housing Association Full time £48,000
Position Overview:
As an integral part of our organization, the IT Support Operations Manager will oversee our dedicated IT support team. This role is essential in ensuring the smooth operation of our information technology services.

Location:
This position offers a flexible working arrangement, allowing for a combination of office presence and remote work.

Employment Type:
Full-time, 37 hours per week

Key Responsibilities:
1. Lead and manage the IT support team to deliver exceptional service.
2. Develop and implement strategies to enhance IT support operations.
3. Collaborate with various departments to identify and resolve technical issues.
4. Ensure the team is equipped with the necessary tools and training to perform effectively.

Qualifications:
The ideal candidate will possess strong leadership skills, a deep understanding of IT support processes, and a commitment to fostering a collaborative work environment. We are looking for someone who can inspire and motivate a team while maintaining high standards of service delivery.

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