Senior Administrator

4 days ago


United Kingdom IOB Full time £35,000
Job Title: Senior Administrator, Funded Programmes

IOB is a professional network of over 32,900 members who work in the financial services sector. We are a recognised college of University College Dublin (UCD) and a centre of excellence in the provision of specialist education to the financial services sector.

Job Summary:

The Registry & Designation Support Services (RDSS) function in IOB is responsible for the delivery of learner support services in all aspects of a learner's journey. The Senior Administrator, Funded Programmes has overall responsibility for the administration of admission and registration onto funded academic programmes in IOB.

Key Responsibilities:
  • Administration of applications to funded academic programmes (such as Skillnet Springboard+ and Micro-Credentials)
  • Management of the funded programmes application and registration queues to ensure they are processed in an efficient and timely manner
  • Liaison with the funding bodies, students and internal departments as required to ensure compliance with contractual requirements
  • Preparation of reports to funding bodies and internal steering group as required
  • Liaison with applicants and students regarding their applications including following up documentation and general communications and queries
  • Managing the receiving, storage and retention of sensitive data in line with IOB's Data Protection Policy
  • Ensuring requisite records are retained for funding body audit purposes and management of any audits
  • Liaising with other departments in the resolution of queries, especially Finance and Education
  • Development of communication documentation to aid efficient registration
  • Support the development and maintaining of documentation which maps the end-to-end process for each funded programme
Requirements:
  • Demonstrated skills in data entry and data processing with great attention to detail
  • Proficient IT skills to include Microsoft Word, Excel, Outlook and Sharepoint
  • Previous experience in the CRM system, Salesforce, is desirable
  • Well versed in time management and task prioritisation
  • Experience in Education programme administration is desirable
  • Successful candidates must live in Ireland and hold a working visa


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