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Residential Operations Leader

2 months ago

Bournemouth, Bournemouth, United Kingdom B&Q Full time

About the Role

Job Summary

We are seeking a highly skilled and experienced Accommodation Team Leader to join our team at B&Q. As a key member of our operations team, you will be responsible for leading a team of accommodation staff and ensuring the smooth day-to-day running of our residential facilities.

Key Responsibilities

  • Lead and manage a team of accommodation staff to deliver exceptional customer service and maintain high standards of accommodation provision.
  • Develop and implement effective operational procedures to ensure the efficient management of accommodation services.
  • Collaborate with other departments to ensure seamless integration of accommodation services with other B&Q operations.
  • Monitor and report on key performance indicators to inform business decisions and drive continuous improvement.
  • Provide coaching and development opportunities to team members to enhance their skills and knowledge.

What We Offer

As a valued member of our team, you will receive a competitive salary, a range of benefits, and opportunities for career development and growth. We are committed to supporting our colleagues' wellbeing and offer a range of benefits to help you achieve a healthy work-life balance.