Team Leader

4 weeks ago


Bristol, Bristol, United Kingdom Costa Coffee Full time

About the Role

We're seeking a skilled and passionate Team Leader to join our Costa Coffee team. As a Barista Maestro, you'll be responsible for leading shifts, supporting colleagues, and delivering exceptional customer experiences.

Key Responsibilities

  • Lead by example, demonstrating a passion for coffee and customer service
  • Train and develop new team members to achieve their full potential
  • Drive sales growth and improve store performance through effective leadership and coaching
  • Maintain high standards of quality, safety, and hygiene in the store
  • Collaborate with the management team to achieve business objectives and improve store operations

What We Offer

We're proud to offer a range of benefits and perks to our team members, including:

  • Competitive hourly rate, rising with training and experience
  • Opportunities for career development and progression
  • Free handmade drinks and 50% discount on food and bottled drinks while on shift
  • Costa Coffee Retirement Plan, with matching contributions
  • Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
  • Costa Discount App – 50% off food & drinks in Costa-owned stores when you're not working
  • Share Incentive Plan – giving you the chance to become a shareholder in Coca-Cola
  • Salary Sacrifice Pension Scheme up to 10% matched contributions
  • Huge savings on gym memberships & fitness accessories
  • Dedicated Feel Good discounts platform and app, where you can get instant cashback and make savings at an array of retailers

About Us

At Costa Coffee, we're passionate about delivering exceptional customer experiences and creating a warm and welcoming environment for our customers and team members. We're committed to our values of Passion, Warmth, Trust, and Courage, and we're looking for like-minded individuals to join our team.


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