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Programme Coordinator

2 months ago

London, Greater London, United Kingdom london-business-school Full time

Position Overview

London Business School is seeking a dedicated Programme Administrator to support our diverse range of degree programmes on a permanent basis.

In this multifaceted role, you will assist Programme Managers, Senior Managers, and Programme Directors in ensuring the smooth operation of all degree offerings. Building and maintaining relationships with students from various backgrounds is essential, as you will engage with a vibrant and diverse student community.

As a member of the Degree Programmes division, you will collaborate with a committed and industrious team, fostering an environment that encourages innovation and continuous improvement in our services to students.

Please be aware that this role may require occasional evening and weekend work. Time off in lieu will be provided for these hours.

Key Responsibilities

  • Manage office operations, including procurement of supplies, meeting logistics, event coordination, and kitchen maintenance.
  • Provide administrative assistance to the Programme Team for organizing events and activities, such as Orientation, exchange programs, guest speaker sessions, and examinations.
  • Serve as the initial point of contact for students and stakeholders, addressing inquiries promptly and professionally, or escalating issues as necessary for effective resolution.
  • Enhance the student experience by actively engaging with students, attending events, and fostering strong working relationships.

Ideal Candidate Profile

  • Proven experience in delivering exceptional customer service.
  • Proficient in standard IT applications, including Microsoft Word, Excel, and database management tools.
  • Strong interpersonal skills with the ability to communicate effectively with a variety of stakeholders.
  • Excellent organizational abilities and keen attention to detail.
  • A collaborative team player who takes initiative and accountability for their responsibilities.
  • A proactive mindset, with a focus on suggesting improvements and solutions.
  • Familiarity with project timelines and management.

About London Business School

London Business School is a prestigious institution, recognized for its global reach and vibrant business community. We are committed to creating a dynamic environment where exceptional minds and diverse perspectives converge to influence the future of business.

Employee Benefits

  • Generous annual leave policy, including additional time off during the holiday season.
  • Automatic enrollment in a comprehensive workplace pension scheme.
  • Access to a free onsite gym and swimming facilities.
  • Extensive professional development opportunities to advance your career.
  • Enhanced cycle-to-work scheme.
  • Wellbeing initiatives to support physical, mental, and financial health.
  • Up to 5 days of volunteering leave.
  • Up to 5 days of paid emergency leave for staff with caregiving responsibilities.

Commitment to Inclusion and Belonging

We are dedicated to fostering an inclusive environment where every member of our community feels valued and empowered. Our commitment to diversity and belonging is a top priority, ensuring that all individuals who join London Business School feel respected and heard.

Candidates requiring sponsorship should evaluate their eligibility for a Certificate of Sponsorship based on the relevant criteria before applying.

Note

We will begin reviewing applications and conducting interviews as soon as the campaign starts. A successful candidate may receive an offer before the official closing date.