Estate Services Coordinator

3 weeks ago


Lower Clapton, Greater London, United Kingdom Guinness Partnership Full time
Position Overview

We are seeking an Estate Services Officer to oversee our Estates team, working full-time on a permanent basis. This role entails managing a dedicated team responsible for delivering high-quality cleaning, gardening, and grounds maintenance services across multiple housing schemes.

Key Responsibilities

As the Estate Services Officer, you will:

  • Lead a team of 11 Gardeners and Cleaners, ensuring the delivery of exceptional service standards.
  • Coordinate and schedule cleaning and gardening activities while adhering to budgetary constraints and compliance with Health & Safety regulations.
  • Engage with on-site customers to identify service enhancements and manage reporting of repairs and maintenance issues.
  • Ensure proper use and maintenance of all allocated equipment and materials in accordance with company policies.
Candidate Profile

The ideal candidate will possess:

  • A proven track record in team leadership and delivering outstanding customer service.
  • Strong performance management skills and experience managing remote teams.
  • Expertise in estate services, including grounds maintenance and compliance activities.
  • Knowledge of relevant Health and Safety legislation and compliance processes.
  • Effective communication skills, both verbal and written, along with proficiency in Microsoft Office applications.
  • A valid UK driving license and the ability to operate manual vehicles.
Desirable Qualifications

Preferred qualifications include:

  • Relevant certifications in horticulture or safety management.
  • Experience in budget management and stock control.
  • Familiarity with service charge understanding and performance management of dispersed teams.
Benefits

In return, we offer:

  • A competitive salary package.
  • A work van and mobile device for professional use.
  • Company sick pay and life assurance after a qualifying period.
  • Pension contributions up to 9% matched by the company.
  • Access to a lifestyle benefits portal with discounts and wellness programs.

We are committed to equality of opportunity for all colleagues and encourage applications from individuals regardless of background.



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