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Client Relationship Manager

2 months ago

Edinburgh, Edinburgh, United Kingdom Marsh McLennan Companies Full time

Position Overview:

Are you skilled in nurturing client relationships and ensuring exceptional service delivery? Do you excel in a vibrant, fast-paced setting and have a keen interest in the sports industry?

If so, we invite you to explore a rewarding opportunity with us.

Join Marsh McLennan Companies as a Client Relationship Manager. This role is ideal for individuals eager to advance their careers within a dynamic team environment.

We are on the lookout for a knowledgeable Client Relationship Manager to engage with a diverse range of sports clients, including professional football organizations, sports associations, golf and cricket clubs, and potentially media and entertainment sectors.

As part of our dedicated team of insurance specialists, you will manage new business initiatives, oversee renewals, and provide vital support to your colleagues.

Key Responsibilities:

  • Collaborate closely with sports clients to address their service needs and insurance requirements, fostering robust relationships to achieve outstanding service and brokering outcomes.
  • Prioritize client satisfaction by cultivating strong connections and leveraging your technical expertise to ensure client retention.
  • Promptly and accurately handle client instructions and requirements, maintaining transparent communication through detailed reports and summaries.

What We Offer:

  • A hybrid working model that includes 3 days in the office for teamwork and 2 days of remote work.
  • A competitive benefits package featuring 27 days of annual leave, pension contributions, medical coverage, and additional perks.
  • Comprehensive family leave policies for maternity, paternity, adoption, and shared parental leave.

Your Role:

  • Oversee a portfolio of clients, gaining insight into their priorities and risk management needs.
  • Implement renewal strategies, manage broking processes, and deliver exceptional client service.
  • Assist in crafting presentations for prospective clients and develop innovative solutions tailored to their needs.
  • Work collaboratively with team members to provide excellent client service and stay informed about market developments.

Qualifications:

  • Experience within the insurance sector.
  • Strong communication and negotiation abilities.
  • Capacity to thrive in a fast-paced environment while managing multiple priorities.
  • Proficiency in Microsoft Office applications.

Preferred Qualifications:

  • ACII or equivalent qualification.
  • A passion for sports along with prior experience in insurance sales.
  • A quality-driven mindset, resilience, and a track record in business development.

About Marsh McLennan Companies