Customer Service Representative
1 month ago
Gibson Hollyhomes is seeking a customer-driven individual to support their global client base as a Customer Service Specialist.
Key Responsibilities:
- Raise work orders and ensure reservations are accurate
- Manage customer-related calls to improve satisfaction levels
- Follow up on re-bill processes, obtain Purchase Orders, and apply customer mark-ups
- Perform maintenance checks, challenge costs, and negotiate with vendors and/or suppliers
- Report and analyze customer-related data within agreed timelines
- Follow up on customer requests in a timely manner
- Schedule service events and update business applications
Required Skills and Experience:
- Relevant experience in an administrative role
- Knowledge of Microsoft Office applications
- An effective and clear communicator
- Excellent time management and organizational skills
- A positive, friendly approach to customers
Please note that due to the high volume of applications, only shortlisted candidates will be contacted. By submitting your application, you agree to our privacy policy, which can be found on the Gibson Hollyhomes website.
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