German Customer Service Representative

4 weeks ago

Greater Manchester, United Kingdom Euro London Appointments Full time
Job Description

Customer Service Representative German- £28,000 -£30,000 - Wigan/Hybrid 3 days on site

We are seeking a fluent English/German speaker to join our Customer Service Team. As a Customer Service Team Representative, you will act as the primary representative regarding communication to the Customer, for all aspects of service and Customer Care.

Some of your core responsibilities will involve:

Delivering a high standard of service to all aspects of the Business

Assist in customer order fulfilment activities such as taking orders, giving information, determining delivery dates, identify appropriate shipping methods, rates.

Liaising with all company department staff with a view to continuously improving processing and delivery times of customer orders.

Handle and resolve customer complaints/enquiries in a timely and accurate manner. Timely delivery of solutions which match the customer's needs and meet their objectives.

Manage and resolve conflict when we are unable to meet the Customers expectations, with a minimum amount of input from Line Managers and Sales Managers.

Within the role you will be expected to:

Be fluent in German / English both spoken and written

Be confident to address difficult situations using the telephone as a first method of communication to the customer.

Be able and prepared to make decisions within the scope of the role.

Make quick thinking decisions and be adaptable to different situations arising and Identify issues which could potentially become problematic.

Oversee Customer's projects from initial receipt of order, planning, manufacturing, shipping and final delivery to destination.

Ensure daily workload is completed, which on occasion may require working additional hours due to the urgent attention that some circumstances will command.

Remain organized and proactive at all times, identifying priorities and continuously managing several situations at once.

You will ideally have previous commercial/office experience where you have worked on a B2B level and worked in an professional environment with proven experience in dealing with customers. Knowledge of Microsoft office is essential with the ability to learn new systems and databases.

Please note that we can only consider applicants who already hold a full UK work permit.

Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

  • German speaking Customer Service Representative

    1 month ago

    Manchester, United Kingdom Language Matters Recruitment Consultants Ltd Full time

    Are you a German speaker living in Manchester and looking for a new role using your Customer Service skills? Our client, an organisation that is active in the legal service industry, is looking for a German speaking Customer Service Representative to join them in their Manchester office due to the expansion of their team. In this role you will be providing...

  • German speaking Customer Service Representative

    2 months ago

    Manchester, United Kingdom CV-Library Full time

    Are you a German speaker living in Manchester and looking for a new role using your Customer Service skills? Our client, an organisation that is active in the legal service industry, is looking for a German speaking Customer Service Representative to join them in their Manchester office due to the expansion of their team. In this role you will be providing...

  • Customer Service Representative- German Speaking

    5 months ago

    Manchester, United Kingdom WEX Europe Ltd Full time

    **CUSTOMER SERVICE ADVISOR - GERMAN SPEAKING / MANCHESTER / HYBRID 1 DAY PER WEEK IN THE OFFICE MINIMUM/ COMPETITIVE PAY £25000 & GREAT BENEFITS** **About the Team/Role** WEX Inc. is a leading provider of business to business physical, digital and virtual card payment solutions. WEX is fleet, corporate and health payment solutions provide its customers -...

  • Customer Service Representative German Language Expert

    20 hours ago

    manchester, United Kingdom Wex Europe Full time

    At Wex Europe, we're seeking a skilled Customer Service Representative to join our team in Manchester. This is an exciting opportunity for a fluent German speaker to provide exceptional customer support and contribute to our business growth.As a key member of our Customer Service team, you will be responsible for handling customer inquiries, resolving...

  • Manchester Based German Language Customer Service Representative

    3 days ago

    manchester, United Kingdom Wex Europe Full time

    Job Summary:This German Language Customer Service Representative role has become available at WEX Europe. As a customer service representative, you will be working in an expanding department covering European wide operations.The key responsibilities of this role include advising sales teams on customer commercial queries, investigating transaction declines...

  • Customer Service Representative

    3 days ago

    Manchester, United Kingdom Wex Europe Full time

    About Wex EuropeWe are a leading provider of business to business physical, digital and virtual card payment solutions. Our fleet, corporate and health payment solutions provide our customers – comprising small businesses, large fleets and corporations – with unparalleled security and control across a wide spectrum of business sectors.At Wex Europe, we...

  • German Speaking Marketing Representative

    5 months ago

    Manchester, United Kingdom Pertemps Network Group Full time

    **German Speaking Marketing Representative**: - V20110958**£27,000 Per Annum** - Full Time**Permanent** **Manchester, Greater Manchester** **Marketing Digital And Creative** **Job Description**: **German-Speaking Marketing Representative, Manchester, £27,000** Combine your love for travel with a passion for Marketing and customer service and you might...

  • Technical Customer Service Representative

    3 weeks ago

    Manchester, United Kingdom Headhunt International Full time

    German Customer Support and Technical Support OpportunitiesHeadhunt International is offering excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders.A great opportunity to experience working in the world of computer software, consumer electronics, personal computers, and online...

  • German Speaking Customer Service Advisor

    7 days ago

    Manchester, United Kingdom Wex Europe Full time

    GERMAN SPEAKING CUSTOMER SERVICE ADVISOR / MANCHESTER / HYBRID / £25,000 PLUS BENEFITS Are you a fluent German Speaker, on the lookout for an exciting new challenge? ~If so, this German Speaking Customer Service Advisor role could be perfect for you.WEX Inc. is a leading provider of business to business physical, digital and virtual card payment...

  • German Speaking Customer Service Advisor

    1 week ago

    Manchester, United Kingdom CV-Library Full time

    GERMAN SPEAKING CUSTOMER SERVICE ADVISOR / MANCHESTER / HYBRID / £25,000 PLUS BENEFITS Are you a fluent German Speaker, on the lookout for an exciting new challenge? ~If so, this German Speaking Customer Service Advisor role could be perfect for you. WEX Inc. is a leading provider of business to business physical, digital and virtual card payment...

  • Customer Service Representative

    4 weeks ago

    Manchester, United Kingdom Select Service Partner UK Ltd Full time £11

    SSP UKWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our dynamic team at Pasty Shop, Manchester Piccadilly Station.As a key member of our team, you will be responsible for providing an outstanding customer experience, ensuring a clean, safe and welcoming environment, and collaborating with colleagues to ensure...

  • German Speaking Customer Service Advisor

    4 days ago

    manchester, United Kingdom Wex Europe Full time

    GERMAN SPEAKING CUSTOMER SERVICE ADVISOR / MANCHESTER / HYBRID / £25,000 PLUS BENEFITS Are you a fluent German Speaker, on the lookout for an exciting new challenge? ~If so, this German Speaking Customer Service Advisor role could be perfect for you.WEX Inc. is a leading provider of business to business physical, digital and virtual card payment...

  • German Speaking Customer Service Advisor

    7 days ago

    Manchester, United Kingdom Pioneering People Full time

    GERMAN SPEAKING CUSTOMER SERVICE ADVISOR / MANCHESTER / HYBRID / £25,000 PLUS BENEFITS Are you a fluent German Speaker, on the lookout for an exciting new challenge? ~If so, this German Speaking Customer Service Advisor role could be perfect for you.WEX Inc. is a leading provider of business to business physical, digital and virtual card payment...

  • German Speaking Customer Service Advisor

    4 days ago

    Manchester, United Kingdom Wex Europe Full time €25,000

    GERMAN SPEAKING CUSTOMER SERVICE ADVISOR / MANCHESTER / HYBRID / £25,000 PLUS BENEFITS Are you a fluent German Speaker, on the lookout for an exciting new challenge? ~If so, this German Speaking Customer Service Advisor role could be perfect for you. WEX Inc. is a leading provider of business to business physical, digital and virtual card payment...

  • German Speaking Customer Service Advisor

    1 week ago

    Manchester, United Kingdom Pioneering People Full time

    GERMAN SPEAKING CUSTOMER SERVICE ADVISOR / MANCHESTER / HYBRID / £25,000 PLUS BENEFITS Are you a fluent German Speaker, on the lookout for an exciting new challenge? ~If so, this German Speaking Customer Service Advisor role could be perfect for you.WEX Inc. is a leading provider of business to business physical, digital and virtual card payment...

  • Customer Service Representative

    4 weeks ago

    Manchester, United Kingdom GENEWIZ Full time

    The Customer Service Representative will be responsible for interacting with external and internal customers on a daily basis.All work will be done in compliance with department Standard Operating Procedures, order entry procedures, and Sarbanes-Oxley.Key ResponsibilitiesReview, enter, and book orders according to order entry policies and...

  • German Speaking Sales Representative

    4 weeks ago

    Manchester, United Kingdom Language Business Full time £23,400

    bJob Opportunity:/b We are seeking a highly motivated and fluent German speaking Sales Representative to join our international software and technology company based in Manchester. The ideal candidate will have excellent communication skills, both in English and German, and be able to work effectively in a team environment.brbrbKey Responsibilities:/bbrbr*...

  • Customer Service Advisor

    5 months ago

    Manchester, United Kingdom WEX Europe Ltd Full time

    **CUSTOMER SERVICE ADVISOR - GERMAN SPEAKING / MANCHESTER / HYBRID 1 DAY PER WEEK IN THE OFFICE MINIMUM/ COMPETITIVE PAY £25000 & GREAT BENEFITS** **About the Team/Role** WEX Inc. is a leading provider of business to business physical, digital and virtual card payment solutions. WEX is fleet, corporate and health payment solutions provide its customers -...

  • Customer Service Apprenticeship

    6 months ago

    Manchester, United Kingdom Customer Service Apprenticeship - CareerMakers Full time

    **Level 2 Customer Service Practitioner Apprenticeship** **CareerMakers Recruitment** (M4 1LE) are seeking a highly motivated and customer - focused **Customer Service Practitioner** to join their team as an apprentice. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products...

  • Graduate Sales Development Representative

    1 month ago

    Manchester, United Kingdom Mirable Solutions Full time

    Graduate Sales Development Representative German speakingBenefits of the Role Graduate Sales Development Representative German speakingCompetitive basic salary of 30000 with performancebased bonuses.25 days of annual leave plus bank holidays.Clear and structured career progression paths.Access to industryleading training programmes and...