Gas Support Specialist

2 months ago


Charlestown, United Kingdom StartMonday Full time

Job Title: Gas Support Specialist

Job Type: Full-time

Industry: Manufacturing

Company: StartMonday

Location: Office-based

About the Role:

We are seeking an experienced Gas Support Specialist to join our team as a Technical Support Gas Engineer. As a key member of our office-based team, you will provide technical advice and support to heating engineers, installers, consultants, and third parties across the UK.

Key Responsibilities:

  • Provide technical support to engineers, installers, consultants, and third parties over the phone
  • Interpret and understand technical data and drawings
  • Work on your own initiative in a busy environment
  • Communicate effectively with clients and colleagues
  • Provide product training to those with heating industry and gas boiler fault-finding experience

Requirements:

  • Experience as a customer-focused Gas Engineer, Heating Engineer, Gas Trainer, Heating Advisor, or Installer
  • Knowledge of heating system design and experience of boiler fault-finding
  • Good communication and interpersonal skills
  • Basic computer skills
  • Ability to work in a team and independently

What We Offer:

  • A competitive remuneration package, including a basic salary of circa £32k and an on-call bonus
  • 33 days' holiday, plus extra holidays for your birthday and an additional day per year served
  • Initial and ongoing training and associated benefits


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