Training Programme Coordinator

2 days ago

London, Greater London, United Kingdom Tavistock Relationships Full time
About the Role

We are seeking a highly organized and detail-oriented Training Programme Administrator to join our team at Tavistock Relationships. As a key member of our administration team, you will play a crucial role in ensuring the smooth operation of our Couple Therapy for Depression (CTFD) and foundation/introductory programmes.

Key Responsibilities
  • Provide exceptional customer service to training participants, responding to queries and resolving issues in a timely and professional manner.
  • Manage attendance registers, coordinate training sessions, and ensure that training materials are available and up to date.
  • Collect evaluation data and provide reports on programme performance, identifying areas for improvement and implementing changes as needed.
  • Assist with course promotion and marketing across networks, developing and implementing effective marketing strategies to attract new participants.
  • Support the preparation of promotional content and programme materials, working closely with the training team to ensure consistency and accuracy.
  • Oversee the use of AV equipment and the Learning Hub (Moodle), ensuring that all technical aspects of the programmes are running smoothly.
  • Ensure financial claims are submitted and training fees are collected, maintaining accurate records and ensuring compliance with financial procedures.
About You

To be considered for this role, you will need:

  • Experience in administration, ideally in a clinical or educational setting.
  • Proficiency in Microsoft Office applications and Zoom.

We are an equal opportunities employer, committed to providing equal employment opportunities for all employees and applicants. If you are a motivated and organized individual with a passion for administration, we encourage you to apply for this exciting opportunity.

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