Community Care Team Manager

3 weeks ago

Chelsea, Greater London, United Kingdom Look Ahead Care Support and Housing Full time

Position Overview: We are seeking a dedicated and empathetic Service Team Supervisor to lead our Homelessness service.

Salary: £31,535 per annum, with a commitment of 40 hours per week. Our benefits package includes 25 days of Annual Leave, pension options, employee discounts, healthcare provisions, and opportunities for career advancement.

Why Join Us? At Look Ahead, we believe in fostering a supportive environment where you can thrive. We offer a comprehensive range of benefits, exceptional Learning & Development programs, and a culture that embraces diversity. Our mission is to empower our team members who are making a significant impact in transforming lives.

Key Responsibilities:

  • Inspire and guide your team to cultivate a positive culture within the service.
  • Conduct effective supervision and team meetings, ensuring clear communication and reporting.
  • Oversee the personal development of team members, identifying high achievers for succession planning.
  • Ensure compliance with Key Performance Indicators (KPIs) as stipulated in the Contract.
  • Manage safeguarding cases in accordance with established protocols and report to relevant management.
  • Adhere to health and safety policies, ensuring all responsibilities are met within the framework of local protocols.
  • Follow all policies and procedures of Look Ahead Care, Support & Housing, including statutory requirements.

About You:

  • Enjoy engaging with others and building networks within the community.
  • Exhibit an approachable demeanor and openness in interactions.
  • Prefer collaborative work environments and team dynamics.
  • Maintain composure and resilience in challenging situations.
  • Possess strong organizational skills and a practical mindset.
  • Adapt well to change and thrive in diverse settings.
  • Demonstrate confidence and high self-esteem.
  • Communicate respectfully and sensitively.
  • Show passion and enthusiasm for your career and experiences.
  • Strive for excellence and continuous improvement in personal performance.

Qualifications:

Essential: A degree or equivalent qualification.

Desirable: Relevant professional memberships or specialized qualifications.

About Look Ahead: Look Ahead is a prominent not-for-profit provider of care and support services in London and the South East. Our vision is to enhance lives through social care and housing within local communities. We operate over 120 services, assisting approximately 6000 customers annually. Our mission is to co-design and deliver innovative social care solutions that empower individuals to thrive. We are dedicated to safeguarding and promoting the welfare of vulnerable populations and expect all employees to share this commitment.

If your application is not successful for this role, we may reach out to discuss other suitable opportunities.

We are committed to diversity and inclusion in the workplace and hold a Silver accreditation in the Inclusive Employers Standard 2021.

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