Service Team Supervisor
3 weeks ago
Position Overview: We are seeking a dedicated and empathetic Team Leader to oversee our Homelessness service.
Salary and Benefits: Competitive salary of £31,535 per annum for a full-time commitment of 40 hours per week. Our benefits package includes 25 days of Annual Leave, pension options, staff discounts, healthcare provisions, and opportunities for career advancement.
Our Commitment: At Look Ahead, we prioritize your growth and well-being. We offer a supportive environment with a variety of benefits, award-winning Learning & Development programs, and a culture that embraces diversity. Our mission is to empower our team members who are dedicated to making a difference in the lives of others.
Key Responsibilities:
- Lead and inspire your team to foster a positive and collaborative atmosphere.
- Conduct effective supervision and team meetings, ensuring clear communication and reporting.
- Oversee the personal development of team members, identifying high performers for succession planning.
- Ensure compliance with Key Performance Indicators (KPIs) and maintain accurate records.
- Manage safeguarding cases in accordance with established protocols and report to the appropriate management.
- Adhere to health and safety policies, ensuring a safe working environment for all.
- Follow all organizational policies and procedures, including statutory requirements.
Candidate Profile:
- Enjoys engaging with others and building networks within the community.
- Exhibits an approachable and open demeanor.
- Thrives in a team-oriented environment.
- Demonstrates resilience and sound judgment under pressure.
- Possesses strong organizational skills and a practical mindset.
- Adapts well to change and enjoys working in dynamic settings.
- Communicates respectfully and effectively.
- Shows passion and enthusiasm for their career and personal development.
- Strives for excellence and improvement in their performance.
Qualifications:
- Essential: Degree level education or equivalent experience.
- Desirable: Relevant professional memberships or specialist qualifications.
About Look Ahead: We are a leading not-for-profit organization dedicated to providing care and support services across London and the South East. Our vision is to enhance lives through social care and housing solutions within local communities. With over 120 services, we support approximately 6000 individuals annually, focusing on mental health, homelessness, youth services, and learning disabilities. We are committed to our core values of excellence, compassion, inclusivity, and partnership.
Look Ahead is dedicated to safeguarding and promoting the welfare of vulnerable individuals and expects all employees to share this commitment.
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